UX Design Strategist

Oteemo Inc.

. Lead engagements delivering design solutions responsive to business objectives and customer requirements .

Posted 11/6/2026full-timeRemote • Virginia • United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

AndroidAzureCloudiOS

About the role

Key responsibilities & impact

Lead engagements delivering design solutions responsive to business objectives and customer requirements
Solve complex user experience challenges to improve service delivery and operational efficiency
Serve as a consultant, functional subject-matter expert, and voice of the customer/user
Develop and lead user research and workflow analysis approaches
Create data-informed design proposals, prototypes, and tested designs for product teams and business process improvements
Collaborate with client stakeholders, Product Owners, and Product Managers across Windows, web, Android, and iOS platforms
Participate in discovery to understand client missions, stakeholders, users, ecosystems, current-state journeys, segments, and project objectives
Conduct user research and create journey maps, service blueprints, and ecosystem maps
Document workflows and lead service blueprint development for future-state processes
Build information architecture across multiple functions, workflows, applications, and services
Align product and engineering teams around product designs and contribute to product roadmaps
Conduct workshops and interviews to identify pain points, define insights, validate hypotheses, and create experience visions
Translate requirements into accessible, scalable, and high-performance design solutions
Develop and maintain design systems across cloud-native applications
Work with developers to implement designs and resolve design-related issues
Ensure high-quality deliverables across projects
Organize and conduct UAT and user testing

Requirements

What you’ll need

10+ years of UI/UX design experience, with focus on technical products
Current portfolio demonstrating methods, tools, skills, and craft for complex enterprise application and portal design
Strong knowledge and demonstrated experience conducting primary and secondary user research, including user interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting
Experience applying research insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design
Strong knowledge and demonstrated experience in UI design, including wireframing, low- and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing
Experience working on a scrum team within the Agile delivery framework
Experience integrating research and design into technical sprints, including writing user stories and story pointing
Strong presentation and storytelling skills
Excellent written communication and collaborative nature
Experience collaborating with multidisciplinary delivery teams including service designers, technologists, data scientists, engineers, solution architects, and change managers
Proficiency in Sketch, Figma, Adobe Suite, Miro, JIRA/Confluence, and Azure DevOps
Knowledge of web and mobile design principles, responsive design, and accessibility best practices
US Citizen work authorization requirement

Benefits

Comp & perks

Competitive pay and benefits
Tremendous growth opportunity
Complex but interesting challenges to improve technical and business skills
Ability to make a noticeable difference for the organization and customers