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Administrative Analyst – LATAM
OTG - Open Technologies Group. Identify the documentation requirements for each end client in the region, including portals, onboarding procedures, and required certifications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in document management and compliance, with a strong focus on client onboarding procedures and tracking documentation requirements. Proficient in advanced Microsoft Excel for data management and fluent in Spanish, facilitating effective communication with clients.
Highest-signal resume keywords
Fluent SpanishDocument Management ExperienceAdvanced Microsoft Excel SkillsClient Approval Portals ExperienceOccupational Health and Safety Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document VerificationDocumentation TrackingOnboarding ProceduresCompliance MonitoringData Management
Soft Skills
CommunicationProblem-SolvingAttention to DetailFollow-Up
Tools & Technologies
Web PortalsClient Portals
Industry Keywords
Occupational HealthSafety ComplianceAdministrative OperationsBack-Office Operations
About the role
Key responsibilities & impact- Identify the documentation requirements for each end client in the region, including portals, onboarding procedures, and required certifications
- Request and receive documentation from fiber technicians, such as training certificates, occupational health examinations, personal identification, and government-issued documents
- Verify that documents are complete, legible, valid, and compliant with each client’s requirements
- Upload documentation to client portals and track approvals through to technician clearance
- Monitor document expiration dates and request renewals in advance
- Contact client representatives to clarify requirements, follow up on pending responses, and resolve outstanding issues
- Participate in recurring client meetings, when applicable
- Consult the LATAM Occupational Health and Safety Specialist regarding legal requirements, document validity, or non-standard requirements
- Follow the procedures established by the manager and keep tracking records up to date
Requirements
What you’ll need- Fluent Spanish (native-level Spanish for positions in Mexico, Colombia, and Chile)
- Experience in administrative or back-office operations involving document management (2–3 years recommended)
- Proficiency with systems and web portals
- Advanced Microsoft Excel skills for tracking and spreadsheet management
- Currently pursuing a degree in Business Administration, Management, or a related field
- English proficiency (a plus)
- Experience with documentation and client approval/onboarding portals (a plus)
- Basic knowledge of occupational health and safety (a plus)