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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing care for high-risk members with chronic behavioral and health conditions, utilizing strong assessment, critical thinking, and problem-solving skills. Proficient in collaborating with healthcare teams and advocating for patient needs while ensuring compliance with healthcare regulations.
Highest-signal resume keywords
Master Of Social WorkLicensed Master Social Worker (LMSW)Crisis InterventionHealthcare Regulations KnowledgeStrong Interpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AssessmentCasework PrinciplesMental Health TreatmentCrisis CounselingPatient AdvocacyData CollectionPerformance ImprovementDocumentationCare Plan DevelopmentCommunity Resource Knowledge
Soft Skills
Communication SkillsLeadership SkillsAnalytical SkillsOrganizational SkillsCompassion
Tools & Technologies
Basic Life Support
Certifications & Qualifications
Licensed Clinical Social Worker (LCSW)Basic Life Support Certification
Industry Keywords
Chronic Behavioral ConditionsPatient Care ManagementEthical StandardsCMS GuidelinesSocial Work Experience
About the role
Key responsibilities & impact- Manage care for high-risk members with chronic behavioral and health conditions
- Collaborate with members, caregivers, physicians, and the healthcare team
- Ensure timely access to necessary care, continuity across settings, shared decision-making, and connections to supportive services and community resources
- Assess assigned patients using medical diagnoses, chart reviews, personal interviews, and care-team data
- Provide social services to patients and families for an assigned medical service
- Provide or supervise plan-of-care interventions, including resource and referral assistance, crisis intervention, prevention, education, patient advocacy, bereavement, therapy, and counseling
- Involve patients and families in developing and implementing care plans
- Educate patients and families about diseases, treatments, social or financial situations, emotional stress, and other problems
- Monitor care progress toward goals and implement interventions as needed
- Conduct high-risk screening and provide crisis counseling, education, and resources regarding abuse or neglect
- Document counseling and screening sessions
- Liaise between patients/families, clinical staff, and other agencies
- Advocate for patient concerns and escalate ethical dilemmas through appropriate channels
- Complete reports based on mandated reporting requirements
- Precept newly hired staff and provide field instructor services for social work interns
- Drive performance improvement initiatives, including data collection, research, development, and continuing education programs
- Lead Care Management team meetings and interdisciplinary rounds
- Assist with assigned projects and complete the Leadership Academy as assigned
- Perform other duties as assigned
Requirements
What you’ll need- Master of Social Work from an accredited institution required
- At least 3 years of social work experience
- Current Licensed Master Social Worker (LMSW) or under supervision for Licensed Clinical Social Work (LCSW) or LCSW from the Oklahoma State Board of Licensed Social Workers
- Basic Life Support from the American Heart Association required
- Knowledge of the principles and practices of casework
- Knowledge of community resources
- Strong analytical skills to interpret situations and determine appropriate action
- Ability to explain information understandably to patients, families, and staff
- Strong interpersonal, communication, and leadership skills
- Strong knowledge of healthcare regulations, including CMS guidelines
- Detailed-oriented with excellent organizational skills
- Strong assessment, critical thinking, and problem-solving skills
- Ability to assess, diagnose, and treat mental health conditions through counseling services
- Knowledge of basic leadership skills
- Strong ethical standards and professional integrity; knowledge of Code of Ethics
- Ability to handle emotionally charged situations with compassion and professionalism
- Minimum availability of 2 shifts per month for PRN position
Benefits
Comp & perks- PTO
- 401(k)
- Medical plans
- Dental plans
- Comprehensive benefits package
- Total benefits and compensation package designed to meet employees’ needs inside and outside the work environment