Patient Access Specialist I

Outpatient Imaging Affiliates

. Handle phone correspondence .

Posted 11/7/2026full-timeRemote • Tennessee • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in customer service and communication while managing medical office tasks, including appointment scheduling and record maintenance. Familiar with HIPAA regulations and medical terminology, ensuring compliance and effective patient care.

Highest-signal resume keywords

Medical Office ExperienceCustomer Service SkillsKnowledge Of Medical TerminologyAbility To MultitaskHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingData CompilationInventory ManagementRecord ManagementReport Preparation

Soft Skills

Excellent CommunicationProfessional InteractionTeam CollaborationOrganizational SkillsAbility To Work Independently

Tools & Technologies

Office EquipmentInformation SystemsBilling SystemsDigital ArchivingComputer Applications

Industry Keywords

Radiology ExperienceHIPAA-Sensitive InformationMedical TerminologyPatient CareMedical Office Standards

About the role

Key responsibilities & impact

Handle phone correspondence
Schedule appointments
Coordinate and assemble orders with daily schedules
Maintain customer service, phone etiquette, communication, and organizational standards
Use office equipment including fax machines, computers, and printers
Collaborate with Imaging Center staff to facilitate timely patient care
Maintain records and files
Compile data and prepare reports
Perform supply inventory management and/or medical record management as needed
Handle HIPAA-sensitive information and comply with applicable regulations
Research requests and provide support to resolve and answer them
Perform special projects requiring additional training and skills
Participate as a team member and help others
Attend scheduled team meetings, trainings, and in-services
Perform other assigned duties

Requirements

What you’ll need

One (1) year of medical office experience
Radiology experience is preferred
High school diploma or equivalent preferred
Knowledge of medical terminology is preferred
Ability to work independently and multitask
Excellent customer service skills
Ability to provide documentation accurately and concisely
Knowledge of medical and radiology terminology
Ability to understand, read, write, and speak English
Ability to professionally interact with managers, co-workers, clients, referring providers, patients, and vendors
Knowledge of computer applications, including information and billing systems, keyboard input, digital archiving, and retrieving of data

Benefits

Comp & perks

Paid Time Off and Holiday Pay
Health insurance including medical, dental, vision and prescription coverage with HSA and FSA Accounts
401(k) plan with Company Match and Company-paid Life Insurance
Short-term and Long-term Disability
Employee Assistance Program
Remote and Hybrid Work Opportunities for select roles
Advancement, upward mobility, and growth opportunities