Account Coordinator

Outsourcey

. Provide support for a team of Account Managers by assisting with client communication, campaign reporting, and project coordination .

Posted 10/15/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital marketing and paid media management, with strong analytical skills to derive actionable insights from data. Proficient in client communication and project coordination, ensuring accurate reporting and effective collaboration across teams.

Highest-signal resume keywords

Paid Media ManagementGoogle Ads ProficiencyFacebook Ads ProficiencyStrong Analytical SkillsClient Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital MarketingCampaign ReportingProject CoordinationData AccuracyAd Copy DevelopmentKeyword ManagementPerformance ReportingService Tracking AuditsTaskRay ProficiencySalesforce Proficiency

Soft Skills

Excellent CommunicationCollaboration SkillsDetail-OrientedHighly OrganizedSelf-Motivated

Tools & Technologies

TaskRaySalesforceGoogle AdsFacebook AdsLinkedIn Ads

Certifications & Qualifications

Google Ads CertificationFacebook Blueprint Certification

Industry Keywords

Digital Marketing IndustryMultifamily MarketingCampaign OptimizationClient OutreachPerformance Metrics

About the role

Key responsibilities & impact

Provide support for a team of Account Managers by assisting with client communication, campaign reporting, and project coordination
Ensure all campaign and tracking information is documented within project management systems like TaskRay and Salesforce
Assist Account Managers with client requests and optimization requests, while also proactively providing client outreach and follow-up on property updates, new specials, leasing insights, floorplan focuses, and new marketing assets
Support Account Managers with detailed notes during client calls, translating them into actionable tasks for internal teams in TaskRay
Ensure PMC, property and contact records are kept up to date in Salesforce as well as overall maintenance and upkeep
Assist with monthly client-facing reporting notes ensuring data accuracy and highlighting key insights
Download performance reports and review individual PDFs to ensure all data is accurate and metrics meet benchmarks
Submit and manage internal troubleshooting tasks, service mapping issues and complete service tracking audits
Assist with developing ad copy, conducting search query reports and managing keyword updates
Perform account-wide changes for repeatable, manual tasks that impact the entire portfolio
Work selflessly with other departments to provide timely and prompt responses to all client and internal team members
Actively participate in department meetings and brainstorming sessions, contributing insights and solutions to enhance operational efficiencies
Stay up-to-date with trends, best practices, and platform algorithm changes across both the multifamily and digital marketing industry

Requirements

What you’ll need

2 plus years of experience in paid media, digital marketing, or a similar role
Proficiency with paid media platforms such as Google Ads, Facebook Ads, and LinkedIn Ads
Strong analytical skills with the ability to draw actionable insights from data
Excellent communication and collaboration skills
Detail-oriented and highly organized
Self-motivated and eager to learn in a fast-paced environment
Google Ads and Facebook Blueprint certifications are a plus

Benefits

Comp & perks

Competitive salary
Opportunity to shape the HR function of a rapidly growing BPO
Work closely with a team of industry leaders who have successfully scaled BPOs in the past
Career growth and development opportunities