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Sales Lead Generation
Outsourcey. Conduct outbound prospecting and cold outreach via phone and email to Melbourne-based businesses on behalf of the Active IT sales team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Appointment Setting and Outbound Sales, with a strong focus on booking qualified meetings and managing CRM activities. Proficient in engaging decision-makers and executing effective follow-up strategies in the technology and IT sectors.
Highest-signal resume keywords
B2B Appointment SettingOutbound SalesCRM ManagementNatural English ProficiencyManaged IT Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appointment BookingLead GenerationCold OutreachPipeline TrackingFollow-Up Sequences
Soft Skills
Clear CommunicationProfessional Telephone MannerRapport BuildingSelf-MotivationTarget-Driven
Tools & Technologies
CRM Platforms
Industry Keywords
Technology IndustryIT ServicesMicrosoft 365CybersecurityTelemarketing
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Conduct outbound prospecting and cold outreach via phone and email to Melbourne-based businesses on behalf of the Active IT sales team
- Research and identify suitable prospects and decision-makers within target industries and compile accurate lead lists
- Book and schedule qualified discovery calls for the sales team with relevant business contacts
- Manage and maintain accurate records of all outreach activity, call outcomes, and booked appointments in the CRM
- Execute follow-up sequences for prospects who have not yet converted to a booked meeting
- Track and report on pipeline activity, call volumes, and appointment booking performance on a regular basis
- Collaborate with Jay to refine outreach messaging, target lists, and qualification criteria over time
- Meet daily and weekly outreach targets and appointment booking KPIs as agreed with the team
Requirements
What you’ll need- Proven experience in a B2B appointment setting, outbound sales, or telemarketing role with a strong track record of booking qualified meetings
- Natural English proficiency with clear and neutral communication skills suited to the Australian business market — this is a non-negotiable requirement
- Technology or IT industry experience with a solid understanding of managed IT services, Microsoft 365, and cybersecurity to credibly represent Active IT's offering
- Confident and professional telephone manner with the ability to engage decision-makers, handle objections, and build rapport quickly
- Experience using CRM platforms to log calls, track leads, manage follow-up sequences, and report on pipeline activity
- Self-motivated and target-driven with the ability to manage high outbound call volumes independently and consistently
Benefits
Comp & perks- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past
- Career growth and development opportunities