Sales Specialist, B2B

Outsourcey

. Respond quickly to incoming website inquiries, warm leads, and customer requests .

Posted 11/4/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead generation, appointment setting, and customer communication, utilizing CRM systems and AI tools to enhance outreach and engagement strategies. Proven ability to manage multiple leads efficiently while maintaining strong organizational skills and attention to detail.

Highest-signal resume keywords

Lead GenerationAppointment SettingCRM Systems ExperienceStrong Phone CommunicationAI Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead QualificationAppointment SchedulingLead TrackingSales SupportMultitasking

Soft Skills

Strong Organizational SkillsAttention to DetailWritten CommunicationProactive Work EthicResults-Driven Mindset

Tools & Technologies

CRM SystemsChatGPTGeminiClaude

Industry Keywords

Commercial ClientsDevelopersConstruction CompaniesBuildersReal Estate Firms

About the role

Key responsibilities & impact

Respond quickly to incoming website inquiries, warm leads, and customer requests
Make outbound calls to follow up with potential customers and schedule appointments
Confirm appointments with customers and ensure scheduling accuracy
Maintain consistent communication with leads through phone calls, text messages, and email follow-up
Qualify incoming leads and gather project information before appointments
Group scheduled appointments within the same area or zone each day/time for better route efficiency
Follow up with past leads and inactive inquiries to re-engage potential customers
Research potential commercial clients including developers, construction companies, builders, and real estate firms
Use AI tools such as ChatGPT, Gemini, and Claude to identify niche opportunities and larger accounts
Build prospect lists and assist with outreach to potential commercial clients
Support efforts to secure larger contracts and long-term business relationships
Maintain accurate records of leads, conversations, and appointments in the CRM system
Track lead status, follow-up activity, and pipeline progress
Communicate with internal team members regarding scheduling updates and customer information
Assist with general administrative and sales support tasks as needed
Help improve lead response systems and follow-up workflows to maximize conversions

Requirements

What you’ll need

Minimum 2.5 years of proven experience in sales, appointment setting, lead generation, or customer support
Strong phone communication and follow-up skills
Comfortable handling inbound leads and making outbound calls
Ability to multitask and manage multiple leads simultaneously
Strong organizational skills and attention to detail
Experience using CRM systems and lead tracking tools
Comfortable using AI tools such as ChatGPT, Gemini, or Claude for research and prospecting
Ability to work independently and stay proactive without constant supervision
Strong written communication skills for email and customer follow-up
Results-driven mindset with strong urgency and responsiveness
Multiple screens would be helpful, but not a strict requirement

Benefits

Comp & perks

Competitive salary
Opportunity to shape the HR function of a rapidly growing BPO
Work closely with a team of industry leaders who have successfully scaled BPOs in the past
Career growth and development opportunities