FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.

Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical billing and collections, with a strong understanding of the revenue cycle, medical terminology, and claims resolution processes. Proficient in utilizing tools like Amplify and Excel to manage accounts and ensure compliance with policies and procedures.
Highest-signal resume keywords
Medical TerminologyICD-10 KnowledgeCPT KnowledgeRevenue Cycle ManagementCollections Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ResolutionAccount Follow-UpData AnalysisAppeals WritingStatus Code Assignment
Soft Skills
Detail OrientedOrganizedCritical ThinkingProblem SolvingEffective Communication
Tools & Technologies
AmplifyExcel
Certifications & Qualifications
High School Diploma or EquivalentTraining in Hospital Insurance Collections
Industry Keywords
Hospital Business OfficePatient AccountsConfidential InformationUnderpaymentsPayer Denials
About the role
Key responsibilities & impact- Follow up on and collect assigned accounts
- Utilize experience, follow-up strategies, and tools to resolve claims and obtain payment
- Escalate unpaid claims to payer claims supervisors when regular follow-up efforts are unsuccessful
- Document client host systems using the 5 W’s framework and applicable policies and procedures
- Copy account notes into Amplify’s workflow tool
- Assign appropriate status codes in Amplify to identify and address trends
- Write first- and second-level appeals for denials to overturn decisions and secure payment
- Escalate payer denial and other trends to Management
- Work assigned underpayments as directed by Management
- Maintain daily productivity and quality expectations
- Research and analyze correspondence related to assigned accounts
Requirements
What you’ll need- Must adapt and demonstrate the ability to work independently from home in a fast-paced, changing and goal-oriented environment
- Direct account follow-up and/or billing experience
- Medical Terminology, ICD-10, CPT and DRG knowledge
- Intermediate experience in Excel preferred
- Provides information regarding patient accounts while safeguarding confidential information
- Demonstrates understanding of the entire revenue cycle
- Must be detail oriented, organized, and possess the ability to apply critical thinking skills
- Assists with problem solving, inquiries, and customer interaction to ensure positive results
- High school diploma or equivalent
- Additional training in hospital insurance collections is a plus
- 3-5 years of collections experience in a Hospital Business Office
- Stable internet connection, quiet and dedicated workspace, and access to necessary office equipment
- Ability to communicate daily with team members, management, and clients through email, phone calls, video meetings, and collaborative tools
Benefits
Comp & perks- Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage
- HSA with employer contributions
- Flexible spending accounts for health care and dependent care accounts
- Wellness platform with premium incentives
- Employee assistance support
- Voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance
- Robust and flexible paid time off offerings
- Company paid holidays
- 401(k) plan with discretionary employer match opportunities
- Professional development opportunities
- Company issued equipment