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Ovation Healthcare

Accounts Receivable Specialist

Ovation Healthcare

. Follow up with insurance payers on outstanding claims .

Posted 9/24/2026full-timeRemote • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance claims follow-up, revenue cycle management, and third-party collections, with a strong focus on detail-oriented problem-solving and effective communication. Proficient in using tools like Amplify and Excel to manage accounts and enhance productivity.

Highest-signal resume keywords
Insurance Claims Follow-UpRevenue Cycle ManagementMedical TerminologyThird-Party Insurance CollectionsCollections Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ICD-10CPTDRG KnowledgeExcelClaims DocumentationAccount AnalysisAppeals WritingStatus Code AssignmentCash CollectionsProblem-Solving
Soft Skills
Detail-OrientedOrganizedCritical ThinkingCustomer InteractionIndependent Work
Tools & Technologies
AmplifyOffice EquipmentEmail CommunicationVideo MeetingsCollaborative Tools
Industry Keywords
Hospital Business OfficeRevenue CyclePatient Account InformationFast-Paced EnvironmentGoal-Oriented

About the role

Key responsibilities & impact
  • Follow up with insurance payers on outstanding claims
  • Break down obstacles to payment and accelerate cash collections
  • Follow up on and collect assigned accounts
  • Use follow-up strategies and tools to resolve claims and obtain payment
  • Escalate unpaid claims to payer claims supervisors when needed
  • Document client host-system activity using the 5 W’s framework and applicable policies and procedures
  • Copy account notes into Amplify’s workflow tool
  • Assign status codes in Amplify to identify and address trends
  • Write first- and second-level appeals for denials
  • Escalate payer denial and other trends to Management
  • Work assigned underpayments as directed by Management
  • Maintain daily productivity and quality expectations
  • Research and analyze correspondence related to assigned accounts

Requirements

What you’ll need
  • Must be able to work independently from home in a fast-paced, changing, and goal-oriented environment
  • Direct account follow-up and/or billing experience
  • Medical Terminology, ICD-10, CPT, and DRG knowledge preferred
  • Intermediate experience in Excel preferred
  • Knowledge of third-party insurance collections
  • Understanding of the entire revenue cycle
  • Detail-oriented and organized
  • Critical thinking and problem-solving skills
  • Ability to handle inquiries and customer interactions
  • High school diploma or equivalent
  • 3–5 years of collections experience in a Hospital Business Office
  • Ability to safeguard confidential patient account information
  • Stable internet connection and quiet, dedicated home workspace
  • Ability to use necessary office equipment and communicate through email, phone, video meetings, and collaborative tools

Benefits

Comp & perks
  • Work from home/remote work arrangement
  • Stable internet connection, quiet dedicated workspace, and necessary office equipment required for remote work
  • Daily communication and collaboration through email, phone calls, video meetings, and collaborative tools