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Ovation Healthcare

Accounts Receivable Specialist

Ovation Healthcare

. Follow up with insurance payers on outstanding claims, remove payment obstacles, and accelerate cash collections .

Posted 11/6/2026full-timeRemote • Tennessee • United StatesMid-LevelSenior💰 $40,995 - $61,492 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing and collections, with a strong understanding of the revenue cycle and proficiency in Medical Terminology, ICD-10, CPT, and DRG. Capable of effectively resolving claims and managing accounts while maintaining productivity and quality standards.

Highest-signal resume keywords
Medical Billing ExperienceRevenue Cycle UnderstandingICD-10 KnowledgeExcel ProficiencyCollections Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims Follow-UpPayment Collection StrategiesFirst- and Second-Level Appeals WritingAccount DocumentationStatus Code AssignmentCritical ThinkingProblem SolvingResearch and AnalysisDetail OrientationOrganizational Skills
Soft Skills
Communication SkillsAbility to Work IndependentlyAdaptabilityCustomer Interaction
Tools & Technologies
Amplify Workflow ToolEmail CommunicationVideo Meeting PlatformsCollaborative Tools
Industry Keywords
Hospital Business OfficeInsurance PayersOutstanding ClaimsPayment ObstaclesDenial Trends

About the role

Key responsibilities & impact
  • Follow up with insurance payers on outstanding claims, remove payment obstacles, and accelerate cash collections
  • Follow up on and collect assigned accounts using strategies and tools to resolve claims and obtain payment
  • Escalate unpaid claims to payer claims supervisors when regular follow-up is unsuccessful
  • Document client host systems using the 5 W’s framework and applicable policies and procedures
  • Copy account notes into Amplify’s workflow tool
  • Assign status codes in Amplify to identify and address trends
  • Write first- and second-level appeals for denials to secure payment
  • Escalate payer denial and other trends to Management
  • Work assigned underpayments as directed by Management
  • Maintain daily productivity and quality expectations
  • Research and analyze correspondence related to assigned accounts

Requirements

What you’ll need
  • Direct account follow-up and/or billing experience
  • Medical Terminology, ICD-10, CPT and DRG knowledge preferred
  • Intermediate experience in Excel preferred
  • Understanding of the entire revenue cycle
  • Detail oriented and organized
  • Ability to apply critical thinking skills
  • Ability to assist with problem solving, inquiries, and customer interaction
  • High school diploma or equivalent
  • 3-5 years of collections experience in a Hospital Business Office
  • Ability to work independently from home in a fast-paced, changing, and goal-oriented environment
  • Stable internet connection, quiet dedicated workspace, and necessary office equipment
  • Daily communication with team members, management, and clients through email, phone calls, video meetings, and collaborative tools

Benefits

Comp & perks
  • Comprehensive health and wellness benefits including medical, dental, vision, life insurance, and short- and long-term disability coverage
  • HSA with employer contributions
  • Flexible spending accounts for health care and dependent care accounts
  • Wellness platform with premium incentives
  • Employee assistance support
  • Voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance
  • Flexible paid time off offerings
  • Company paid holidays
  • 401(k) plan with discretionary employer match opportunities
  • Professional development opportunities
  • Company issued equipment