Director, Accounts Receivable

Ovation Healthcare

. Provide strategic oversight to direct, manage, and improve revenue cycle operations .

Posted 11/6/2026full-timeRemote • Tennessee • United StatesLead💰 $115,984 - $185,575 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue cycle management, including operational oversight, KPI analysis, and process improvement. Proven ability to lead teams, communicate effectively with stakeholders, and implement best practices in billing and claims management.

Highest-signal resume keywords

Revenue Cycle ManagementKPI AnalysisTeam LeadershipProject ManagementBilling Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

A/R Analytical SkillsOperational ImprovementPolicy DevelopmentFinancial Performance AssessmentMethod I and Method II Billing Knowledge

Soft Skills

Strong Communication SkillsConflict ResolutionSense of UrgencyAbility to Juggle PrioritiesMentoring and Coaching

Tools & Technologies

EPICCernerMedhostExcelPowerPoint

Industry Keywords

Revenue Cycle OperationsHospital Business Office ManagementStakeholder EngagementContinuous ImprovementContractual Compliance

About the role

Key responsibilities & impact

Provide strategic oversight to direct, manage, and improve revenue cycle operations
Drive operational excellence and accountability through daily, weekly, monthly, quarterly, and annual KPI analysis
Serve as the internal revenue cycle liaison for hospital leadership
Respond to stakeholder needs and support revenue cycle initiatives
Work with hospital leadership to explain revenue cycle processes and metrics and assess facility financial performance
Analyze denials trends and facility efficiencies and provide operational improvement feedback
Supervise multiple Managers and provide guidance and mentoring
Establish policy and process changes to improve the revenue cycle
Develop action plans for metrics that do not meet established goals
Schedule meetings with regional leaders to report financial performance, opportunities, training, and improvement plans
Implement revenue cycle best practices and oversee billing, claims, and follow-up activities
Maintain relationships with Revenue Cycle leaders and supporting organizations such as coding, IS, and managed care
Drive process improvements and standardization across the region
Identify training needs and coordinate deployment with the training team
Manage activities and responsibilities across revenue cycle functions
Support broader company goals and continuous improvement in quality, operational cost effectiveness, customer satisfaction, and resource utilization
Maintain expertise in revenue cycle principles, procedures, contractual compliance, and internal controls
Evaluate needs for partnerships involving outsourcing, collections, underpayment, vendors, and eligibility
Own revenue cycle reporting and continuously monitor and actively manage revenue cycle processes
Partner with leadership, finance, and vendors to align revenue cycle efforts with organizational needs
Develop work plans, project objectives, milestones, and client communications
Lead project teams, assess priorities and deliverables, anticipate roadblocks, and support team morale
Coach team members and champion their professional development
Manage and develop talent required to achieve goals
Develop and execute business initiatives and roadmaps, including practice management system implementations, business office consolidations, and technology implementations
Interact with senior management and other company divisions, units, and customers
Perform other duties as assigned

Requirements

What you’ll need

Bachelors or Equivalent Experience
Minimum of 5 years of revenue cycle management experience as a Hospital Business Office Manager or Director
Experience developing and leading teams
C-suite and/or Board presentation experience
Demonstrated A/R analytical and management skills
Intermediate Excel and PPT
Thorough knowledge of project management
Strong sense of urgency and drive to produce results
Ability to juggle priorities and navigate dynamics and politics within practices, network support and corporate teams
Track record of positive conflict resolution in complex matrixed environment
Strong written and verbal communication skills
Understanding of billing systems platforms, including EPIC, Cerner, and Medhost preferred
Knowledge of Method I and Method II billing requirements
Analytical skills to identify opportunities to improve revenue cycle performance, process, and workflow
Ability to communicate verbally and in writing
Ability to sit for extended periods of time
Ability to move moderately heavy objects
Willingness to travel 10-20% depending on client need

Benefits

Comp & perks

Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage
HSA with employer contributions
Flexible spending accounts for health care and dependent care accounts
Wellness platform with premium incentives
Employee assistance support
Additional voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance
Robust and flexible paid time off offerings
Company paid holidays
401(k) plan with discretionary employer match opportunities
Professional development opportunities
Company issued equipment