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PA, Scheduler
Ovation Healthcare. Schedule hospital outpatient services, including imaging, tests, therapy sessions, and other procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in scheduling hospital outpatient services and managing patient registrations while ensuring compliance with HIPAA regulations. Strong communication and customer service skills are essential for effectively handling patient inquiries and coordinating with various hospital departments.
Highest-signal resume keywords
Hospital Outpatient SchedulingElectronic Medical Records (EMR)Medical TerminologyCustomer ServiceHIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scheduling SoftwareInsurance VerificationCPT CodesICD-10 CodesPatient RegistrationDemographic UpdatesMultitaskingFast-Paced Environment
Soft Skills
Communication SkillsProfessionalismProblem-Solving
Tools & Technologies
Electronic Health Records (EHR)Hospital Scheduling Software
Industry Keywords
Patient ConfidentialityHealthcare AdministrationHuman Anatomy
About the role
Key responsibilities & impact- Schedule hospital outpatient services, including imaging, tests, therapy sessions, and other procedures
- Confirm necessary authorizations for hospital outpatient procedures
- Update demographic and insurance information in the hospital's system
- Communicate appointment details and preparation instructions to patients
- Handle patient inquiries, reschedule appointments, and manage cancellations professionally
- Work closely with hospital departments, including radiology, cardiology, and surgical services, to ensure seamless scheduling processes
- Utilize hospital scheduling software and electronic health records (EHR) efficiently
- Report to the Patient Access Manager
- Ensure a seamless registration process and provide outstanding customer service
Requirements
What you’ll need- High school diploma or equivalent required
- Associate’s degree in healthcare administration or related field preferred
- Knowledge of medical terminology and insurance verification
- Strong customer service and communication skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in electronic medical records (EMR) and hospital scheduling software
- Understanding of human anatomy, medical terminology, CPT codes, ICD-10 codes, and medical insurance
- Previous experience in hospital outpatient scheduling, patient registration, or a similar role preferred
- Maintain patient confidentiality and comply with HIPAA regulations
Benefits
Comp & perks- Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage
- HSA with employer contributions
- Flexible spending accounts for health care and dependent care accounts
- Wellness platform with premium incentives
- Employee assistance support
- Voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance
- Robust and flexible paid time off offerings
- Company paid holidays
- 401(k) plan with discretionary employer match opportunities
- Professional development opportunities
- Company issued equipment