Systems Engineer

Ovation Healthcare

. Plan and build the organization’s end-user systems, including hardware and software components, to support business requirements .

Posted 10/5/2026full-timeGreensboro • North Carolina • United StatesMid-LevelSenior💰 $87,670 - $131,504 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-user systems, including Microsoft Configuration Manager, desktop virtualization, and print server management, while providing Tier III support and ensuring compliance with HIPAA regulations. Proficient in collaborating with cross-functional teams to align IT solutions with business needs and operational goals.

Highest-signal resume keywords

Microsoft Configuration ManagerDesktop VirtualizationTier III SupportMicrosoft Print Server ManagementMobile Device Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ImagingPatchingSoftware DeploymentSystem TroubleshootingDocumentation Maintenance

Soft Skills

CollaborationProblem-Solving

Tools & Technologies

Microsoft Endpoint ManagerWindows 365Azure Virtual DesktopWorkSpace One

Certifications & Qualifications

Bachelor's Degree in Computer ScienceInformation SystemsHIPAA Compliance

Industry Keywords

End-User SystemsIT ArchitectureOperational PerformanceEndpoint TechnologiesSecure Workspace

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Plan and build the organization’s end-user systems, including hardware and software components, to support business requirements
Design end-user information systems aligned with user needs and the overall IT architecture
Prepare lifecycle validation of end-user systems and solutions to identify technical constraints and assess system capabilities
Monitor operational end-user system performance to maximize IT resource utilization and ensure efficient functioning
Design end-user-facing system architecture for current and future business needs
Design, implement, manage, and support endpoint technologies for the organization and ITS Department
Manage Microsoft Endpoint Manager for Windows Intel devices, including imaging, patching, and software deployment
Manage mobile devices, desktop virtualization, print and print server technologies, and related endpoint systems
Provide Tier III end-user support to Field Services and the organization
Procure, manage, and deploy cellular devices and pagers
Collaborate with hardware vendors to select environmental standards
Collaborate with functional and operational staff and managers on information requirements, project plans, cost estimates, and schedules
Perform additional duties as assigned to support the organization’s IT goals

Requirements

What you’ll need

Hybrid Position in Greensboro, NC; required to be within one hour of driving time from Moses Cone Hospital in Greensboro, NC
At least 3 years of hands-on experience with Microsoft Configuration Manager for Win Intel Devices, imaging, patching, and software deployment
At least 3 years of hands-on experience with desktop virtualization for Windows 365 and/or Azure Virtual Desktop
At least 3 years of hands-on Microsoft Print Server Management experience
At least 3 years of hands-on experience providing Tier III support, including detailed troubleshooting and resolving issues
At least 3 years of hands-on experience documenting and maintaining documentation of systems design, configurations, and operational procedures
Experience collaborating with functional and operational staff and managers to understand information requirements and support development of project plans, cost estimates, and schedules
Experience troubleshooting and resolving system issues
Experience keeping required certification and/or licensure up to date with no expiration
Availability to work rotational on-call off-hours support
Bachelor's degree in Computer Science, Information Systems, or a related field and/or equivalent work experience
Reliable high-speed internet connection for remote/hybrid work
Stable Wi-Fi with sufficient bandwidth for video conferencing, cloud-based tools, and other online work
HIPAA-compliant work environment for remote work, including secure workspace, no public Wi-Fi unless connected through a secure company-provided VPN, and compliance with HIPAA privacy and security regulations
Preferred: hands-on experience with Mobile Device Management, WorkSpace One
Plus: hands-on experience procuring, managing, and deploying cellular devices and pagers

Benefits

Comp & perks

Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage
HSA with employer contributions
Flexible spending accounts for health care and dependent care accounts
Wellness platform with premium incentives
Employee assistance support
Voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance
Robust and flexible paid time off offerings
Company paid holidays
401(k) plan with discretionary employer match opportunities
Professional development opportunities
Company issued equipment