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Account Manager, Client Services
Ovative Group. Drive forward multi-channel digital media strategies and roadmaps aligned with client program growth goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing multi-channel digital media strategies, managing client relationships, and leveraging data analytics to drive client growth and performance outcomes. Proven ability to lead cross-functional teams and navigate complex marketing environments to achieve strategic objectives.
Highest-signal resume keywords
Cross-Functional Business Strategy LeadershipData Analysis and Strategic RecommendationsClient Management and Relationship BuildingDigital Marketing and Media PlanningProject Management Ownership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisMedia PlanningPerformance KPIsE-Commerce StrategyDigital MarketingCustomer InsightsMarTechPaid Social AdvertisingProgrammatic BuyingSearch Marketing
Soft Skills
Structured Problem-SolvingClear CommunicationTeam LeadershipOpen CommunicationTrust Building
Industry Keywords
Digital Agency EnvironmentCross-Channel Media StrategyClient Growth StrategiesEmerging Digital Marketing TrendsAccount Growth
About the role
Key responsibilities & impact- Drive forward multi-channel digital media strategies and roadmaps aligned with client program growth goals
- Manage documentation and tracking of account priorities weekly, monthly, and quarterly
- Own expertise on marketing budgets, media mix, and performance KPIs at broad and channel-specific levels
- Lead regular and ad hoc performance analyses and translate them into clear client insights
- Lead cross-functional performance-based marketing strategy projects with media expertise and thought leadership
- Structure problem-solving sessions to determine problems, desired results, and effective solutions
- Monitor emerging digital marketing trends and technologies
- Develop, manage, and grow relationships with major clients and client leaders
- Develop client growth strategies and deliver enterprise media outcomes supporting client objectives
- Build deep understanding of clients’ businesses, industries, metrics, and teams
- Manage client relationships and establish trust and credibility
- Lead cross-functional subject-matter-expert teams focused on client results and account growth
- Foster open communication and 360-degree feedback
- Manage direct reports and contribute to recruiting and developing world-class talent
Requirements
What you’ll need- 5+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem-solving skills, and project management ownership
- Strong analytical skillset with experience analyzing and leveraging large datasets on a daily, weekly, and monthly basis to inform strategic recommendations and action
- Ability to drive in ambiguous environments, applying structure to open-ended challenges and navigating through to drive client impact
- Experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or another marketing discipline
- Experience managing direct reports
- Client management experience
- Recent hands-on media planning and buying experience across digital and traditional channels, particularly in paid social, programmatic, search, and/or video, including linear TV
- Experience working in or with a digital agency environment, managing day-to-day execution and optimization of media campaigns
- Strong understanding of cross-channel media strategy, integrating brand awareness and direct response objectives
- Ability to bridge strategic account leadership with tactical media know-how
Benefits
Comp & perks- Annual bonus opportunity of 20% of base salary
- Flexible work arrangement with office and remote days
- Access to office spaces in Minneapolis, New York City, and Chicago
- Frequent, paid travel to Minneapolis headquarters for company and team events and in-person collaboration
- Generous paid vacation policy
- 401(k) match program
- Health insurance options, inclusive of same-sex partners
- Family formation benefits, including reimbursement options for fertility, pregnancy, and parenting needs
- Monthly stipend for mobile phone and data plan
- Sabbatical program
- Charitable giving via time and financial match program
- Shenanigan’s Day