Customer Support Specialist, Polish Speaker

Ovoko \ RRR.LT

. Provide exceptional support to valued suppliers .

Posted 11/9/2026full-timeVilnius • LithuaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer support capabilities with fluency in Polish and English, strong attention to detail, and effective communication skills. Proficient in troubleshooting technical issues and improving support processes while maintaining a proactive and results-oriented approach.

Highest-signal resume keywords

Fluent PolishProficient EnglishCustomer Support ExperienceStrong Attention To DetailExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Multi-Tasking AbilitiesProblem-Solving SkillsProactive MindsetAdaptability

Industry Keywords

Supplier SupportOrder ProcessingPayment ProcessingInventory ManagementTechnical Issues

About the role

Key responsibilities & impact

Provide exceptional support to valued suppliers
Respond to customer queries via phone and email in a timely and accurate manner
Identify customer needs and help them use specific features
Update internal databases with information about technical issues and customer discussions
Follow up with customers to ensure technical issues are resolved
Improve supplier support processes and identify efficiency opportunities
Troubleshoot and resolve supplier inquiries and issues involving order processing, payment processing, and inventory management
Maintain clear and effective communication with suppliers, providing timely updates and solutions

Requirements

What you’ll need

Fluent Polish (native/near-native) in speech and in writing
Proficient English in speech and in writing
Experience in customer support or a related field
Strong multi-tasking abilities
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Excellent communication and problem-solving skills
Proactive and results-oriented mindset
Startup (all-hands-on-deck) approach
Open mind and ability to quickly adapt
Understanding of cars and their parts would be an advantage

Benefits

Comp & perks

Private health insurance
Employee stock option plan (ESOP)
Learning budget for your personal and professional growth
Commuting perks (covered parking or public transport to choose from)
Everyday snacks and drinks
Onsite gym
Top-notch hardware and software
The opportunity to work from anywhere up to 30 days per year
Employee referral program