Product Manager – Chat

Ovoko \ RRR.LT

. Own the roadmap for Ovoko's messaging/chat products and decide which features to build .

Posted 9/29/2026full-timeVilnius • LithuaniaMid-LevelSenior💰 €5,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for B2B SaaS, focusing on messaging and chat products. Proficient in user research, data analysis, and cross-functional collaboration to drive product strategy and enhance user experience.

Highest-signal resume keywords

Product ManagementUser ResearchData AnalysisStakeholder ManagementExperimentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B SaaSProduct Roadmap DevelopmentA/B TestingAPI DiscussionMetrics DefinitionFeature ScopingData-Driven Decision MakingTechnical InsightWorkflow Management SoftwareTwo-Sided Marketplace Experience

Soft Skills

EmpathyStructured Problem-SolvingAdaptabilityCommunicationInfluencing Without Authority

Industry Keywords

Messaging ProductsChat ProductsTrust & SafetyFraud PreventionAutomotive Domain

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own the roadmap for Ovoko's messaging/chat products and decide which features to build
Lead discovery with sellers and buyers by investigating pain points, testing ideas and features, and analyzing data
Translate user and data insights into business cases, scopes and requirements
Work hands-on with engineers, designers, support and account managers to deliver high-quality features on time
Track KPIs including product adoption and system performance, and define metrics for new features
Align Engineering, Sales, Support, Legal, Security, Account Management, Data and Design teams
Champion solutions that create a satisfying seller experience and help seller employees perform their daily duties efficiently
Own commercial business metrics and the insights engine generated from chat interactions

Requirements

What you’ll need

3+ years experience as a Product Manager/Product Owner for B2B SaaS, ERP or workflow management software products
Hands-on experience with experimentation: forming hypotheses, running A/B tests and interpreting results
Treat strategy as a hypothesis and adjust quickly when data or users prove you wrong
Strong user research skills, empathy, and willingness to work in a real scrap yard environment to better understand Ovoko sellers' challenges and flows
Structured problem-solving skills
Strong technical insight, including ability to discuss APIs, integrations, and backend logic with engineers
Ability to thrive in a fast-paced, dynamic environment and adapt to change
Data-driven mindset, comfortable with operational and customer-facing metrics
Excellent communication and stakeholder management skills, able to influence without authority
Experience with two-sided marketplaces or messaging and chat products (nice to have)
Experience in trust & safety or fraud prevention, including detection, false-positive management and abuse patterns (nice to have)
Experience shipping AI/LLM-powered features, such as suggested replies, automated flows or translation (nice to have)
Knowledge of the automotive or car parts domain (nice to have)

Benefits

Comp & perks

Private health insurance
Employee stock option plan (ESOP)
Learning budget for your personal and professional growth
Commuting perks (covered parking or public transport to choose from)
Everyday snacks and drinks
Onsite gym
Top-notch hardware and software (MacOS or Windows to choose from)
The opportunity to work from anywhere up to 30 days per year
Employee referral program