Account Manager – Academia

Oxford Medical Simulation

. Own end-to-end renewal revenue for a portfolio of academic institutions .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing end-to-end renewal revenue and expansion opportunities within academic institutions, leveraging strong pipeline management and CRM skills to drive customer success and achieve high net revenue retention.

Highest-signal resume keywords

Account ManagementRenewals ManagementHubSpot CRM ProficiencyNegotiation SkillsB2B Healthcare Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quota-Carrying ExperienceForecasting DisciplinePricing StrategyContract NegotiationPipeline Management

Soft Skills

Relationship BuildingCollaborationCommunication

Industry Keywords

Healthcare AcademiaSaaSAcademic InstitutionsClinical TrainingProcurement Processes

About the role

Key responsibilities & impact

Own end-to-end renewal revenue for a portfolio of academic institutions
Identify, qualify, and close upsell and cross-sell expansion opportunities
Maintain reliable forecasts and pipeline with strong HubSpot CRM hygiene
Build multi-threaded executive relationships across faculty leadership, program directors, simulation leadership, procurement, IT, and budget owners
Lead pricing, packaging, and contract negotiations, including multi-year deals
Run account plans mapping stakeholders, renewal risks, competitive threats, and expansion paths
Manage a portfolio of 25–50 academic customers and begin disciplined renewal motions six months before contract end
Expand customer footprint across programs, campuses, cohorts, or departments
Run executive check-ins, commercial reviews, QBRs, and stakeholder touchpoints
Drive utilization and best practices for customer success
Progress commercial conversations through procurement, contracting, and approvals
Collaborate with Product, Clinical, and Support teams to remove blockers and protect revenue
Represent OMS at conferences and events to deepen customer relationships and uncover expansion opportunities

Requirements

What you’ll need

3+ years experience in quota-carrying Account Management (renewals + expansion) in B2B healthcare or healthcare academia SaaS
Proven record of achieving or exceeding 100%+ NRR targets
Experience managing renewals end-to-end, including pricing and negotiation
Strong pipeline management, forecasting discipline, and CRM excellence ideally in Hubspot
Comfort with complex, multi-stakeholder environments and long buying cycles
Approximately 50% travel, typically 2–3 trips per month, including overnight stays
Preferred: Experience selling into academic institutions (universities, nursing schools, medical schools etc)
Preferred: Familiarity with healthcare education, clinical training, simulation, or adjacent markets
Preferred: Experience working through procurement, IT review, and contracting processes common in academia

Benefits

Comp & perks

38 days paid time off
Uncapped commission
Medical, Vision and Dental Insurance
High specification laptop and VR headset
Flexible work environment - work from home/ remote first
$600 one-off office set up allowance
401K
Knowing that you are making a real difference!