Community Supports Lead Care Coordinator – Housing

Pacific Health Group

. Support members participating in CalAIM Community Supports Housing programs, including Housing Transition Navigation Services, Housing Tenancy & Sustaining Services, and Housing Deposit assistance .

Posted 9/15/2026full-timeFort Bragg • California • United StatesSenior💰 $30 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in housing navigation, case management, and community support programs, with a strong focus on member advocacy and relationship building. Proficient in managing individualized housing care plans and collaborating with interdisciplinary teams to ensure housing stability and access to resources.

Highest-signal resume keywords

Housing NavigationCase ManagementMedi-Cal ExperienceCommunity Support ProgramsExcellent Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Housing Transition NavigationIntake AssessmentsComprehensive Member AssessmentsHousing Care ManagementDocumentation in Real-TimeMember Data ManagementOrganizational SkillsTime Management

Soft Skills

EmpathyCultural CompetenceRelationship Building

Tools & Technologies

Case Management SystemsEHR PlatformsDocumentation Tools

Certifications & Qualifications

Valid California Driver’s License

Industry Keywords

CalAIMCommunity SupportsTransitional HousingManaged CareHealthcare Systems

About the role

Key responsibilities & impact

Support members participating in CalAIM Community Supports Housing programs, including Housing Transition Navigation Services, Housing Tenancy & Sustaining Services, and Housing Deposit assistance
Conduct outreach, intake assessments, comprehensive member assessments, in-person visits, follow-ups, and housing care management
Build partnerships with housing providers, shelters, landlords, healthcare providers, and community organizations
Coordinate housing applications, Housing Deposit Services packages, landlord allocations, appointments, services, and long-term housing support
Develop and manage individualized housing care plans
Monitor housing stability and proactively address barriers to housing and health outcomes
Build trusting relationships with members and families; provide phone, video, and in-person support
Advocate for timely care, services, and equitable access to resources
Represent Pacific Health Group at outreach events and local initiatives
Navigate community resources, identify service gaps, and escalate needs for program improvement
Maintain accurate, timely, high-fidelity documentation and comply with Medi-Cal, CalAIM, and Community Supports requirements
Track member progress, outcomes, and service delivery
Collaborate with behavioral health, outreach, social services, healthcare providers, payers, and interdisciplinary teams
Provide peer cross-coverage and assist with new Lead Care Manager shadowing sessions
Participate in leadership coaching and continuously improve workflows
Spend approximately 65% of time in the field and travel locally within the county and surrounding counties

Requirements

What you’ll need

Strong understanding of the housing system and demonstrated working knowledge of local housing resources, housing navigation, community-based support programs, or transitional housing support workflows (such as Medi-Cal, CalAim, Community Supports, or HUD programs)
3–5 years in case management, social services, or healthcare
Experience with Medi-Cal, CalAIM, and Community Supports programs (preferred)
Strong understanding of healthcare systems, managed care, and community resources
Excellent communication, empathy, and cultural competence
Strong organizational and time management skills
Proficient in technology, including case management systems, EHR platforms, and documentation tools
Ability to document in real-time and manage member data accurately
Comfortable navigating multiple systems and communication platforms
Ability to travel locally within Mendocino County
Valid California Driver’s License and reliable transportation
Ability to work in a hybrid, field-based environment
Successful completion of a background check and submission of required documentation and new hire paperwork

Benefits

Comp & perks

Monthly stipend
160 hours PTO + paid sick time
11 paid holidays (including birthday and floating holiday)
4 paid volunteer hours per month
90% employer-paid employee-only medical benefits
Flexible Spending Account (FSA)
Short-term & long-term disability, AD&D
Employee Assistance Program (EAP)
401(k) with company match
Professional development opportunities
Quarterly in-person events
Employee discount programs