Senior Long Term Disability Claims Specialist

Pacific Life

. Manage diverse and complex long-term disability claims from initial intake through resolution .

Posted 11/3/2026full-timeRemote • United StatesSenior💰 $73,260 - $89,540 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing long-term disability claims, ensuring compliance with regulatory requirements such as FMLA, ERISA, and HIPAA, while effectively collaborating with clinical and vocational partners. Strong ability to mentor new team members and contribute to continuous improvement initiatives.

Highest-signal resume keywords

Long-Term Disability Claims ManagementDisability Contract ProvisionsRegulatory Compliance (FMLA, ERISA, HIPAA)Collaboration with Clinical and Vocational PartnersMentoring and Onboarding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Decision MakingDocumentation AccuracyProcess ImprovementWorkflow DevelopmentRegulatory Knowledge

Soft Skills

Sound JudgmentClear CommunicationProfessionalismIntegrityAdaptability

Industry Keywords

Long-Term DisabilityClaim PracticesBenefit EligibilityConfidentialityStakeholder Engagement

About the role

Key responsibilities & impact

Manage diverse and complex long-term disability claims from initial intake through resolution
Make timely, fair, and accurate claim decisions
Collaborate with clinical and vocational partners on return-to-work strategies and benefit eligibility
Serve as a subject matter expert on long-term disability claim practices
Consult on best practices and contribute to internal procedures, workflows, and system requirements
Document decisions and interactions accurately
Communicate with claimants, employers, and internal stakeholders
Mentor and support onboarding of new team members
Collaborate with Compliance, Legal, Intake/Admin, Clinical and Vocational Services, and other business units
Identify process gaps and contribute to continuous improvement and enterprise initiatives
Perform other duties as assigned

Requirements

What you’ll need

Deep understanding of disability contract provisions, exclusions, riders, waivers, and applicable regulatory and statutory requirements (e.g., FMLA, ERISA, HIPAA)
Experience managing long-term disability claims from initial intake through resolution
Sound judgment and adherence to policy provisions
Ability to collaborate with clinical and vocational partners
Ability to communicate clearly with claimants, employers, and internal stakeholders
Ability to mentor and support onboarding of new team members
Ability to maintain confidentiality, professionalism, and integrity
Ability to adapt to changing priorities, business needs, and regulatory requirements

Benefits

Comp & perks

Medical, Dental, Vision
Wellbeing Reimbursement Account
Paid Time Off
Holiday Schedules
Financial Planning Time Off
Paid Parental Leave
Adoption Assistance Program
Competitive 401k savings plan with company match
Additional 401k contribution regardless of participation
Flexible benefits
Diversity and inclusion support