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Senior Platform Automation Engineer
Pacific Life. Support deployment, adoption, and optimization of Copilot Studio and Microsoft 365 Copilot capabilities .
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Support deployment, adoption, and optimization of Copilot Studio and Microsoft 365 Copilot capabilities
- Design, develop, and maintain enterprise agents, SharePoint agents, and departmental Copilot experiences
- Administer Copilot Studio, Power Platform, and AI environments, including DLP policies, environment strategy, connector governance, and platform health
- Design scalable AI and automation solutions using Power Platform, Dataverse, Azure services, Microsoft Graph, reusable components, and integrations
- Conduct solution architecture reviews and partner with security, compliance, and platform teams
- Provide technical leadership for agent implementations, prompt libraries, use-case development, CI/CD, and deployment automation
- Troubleshoot complex platform issues and provide escalation support
- Partner with Microsoft, internal stakeholders, and business teams on requirements, solution strategy, roadmap planning, intake, and prioritization
- Mentor citizen developers and junior engineers
- Develop and maintain technical documentation, implementation guides, and operational runbooks
Requirements
What you’ll need- 8+ years of software engineering, platform engineering, or enterprise application development experience
- Experience with Microsoft Copilot Studio, Power Platform, and Microsoft 365 technologies
- Strong understanding of enterprise integration patterns and API development
- Experience administering environments, security models, and governance controls
- Experience with Power Automate, Dataverse, SharePoint Online, and Microsoft Teams
- Knowledge of AI/LLM solution architecture and prompt engineering concepts
- Experience supporting production enterprise platforms and troubleshooting complex issues
- Strong communication and stakeholder management skills
- Experience designing copilot agents with responsible AI considerations
- Microsoft certifications in Copilot Studio, Power Platform, or AI technologies
- Experience implementing enterprise standards/patterns and driving adoption across multiple teams/divisions
- Experience deploying enterprise-scale Microsoft 365 Copilot solutions
- Familiarity with insurance, financial services, or highly regulated environments
Benefits
Comp & perks- Medical, Dental, and Vision coverage
- Wellbeing Reimbursement Account for employees and eligible dependents
- Paid Time Off
- Holiday Schedules
- Financial Planning Time Off
- Paid Parental Leave
- Adoption Assistance Program
- Competitive 401k savings plan with company match
- Additional 401k contribution regardless of participation
- Flexible benefits
- Diversity and inclusion support