Commercial Lines Territory Manager

Pacific Neuroscience Institute (PNI)

. Serve as a liaison between Penn National Insurance and agents .

Posted 9/29/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $90,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong commercial lines underwriting analysis and effective relationship management with agents and underwriting teams. Proficient in developing agency profitability plans and conducting financial analysis to drive premium growth.

Highest-signal resume keywords

Commercial Lines UnderwritingAgency Relationship ManagementFinancial Analysis SkillsSales and Negotiation SkillsProperty and Casualty License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Underwriting Exposure/Risk AssessmentData AnalysisProfitability AnalysisTechnical Underwriting KnowledgeAgency Automation Systems

Soft Skills

Effective Oral and Written CommunicationExceptional Customer ServiceTime ManagementSolution-Selling Skills

Tools & Technologies

Microsoft Office SuiteAutomated Systems

Certifications & Qualifications

P&C LicenseIIAAUCPCUCIC

Industry Keywords

Commercial LinesProperty and CasualtyAgency ManagementPremium GrowthCompliance

About the role

Key responsibilities & impact

Serve as a liaison between Penn National Insurance and agents
Manage relationships with agents, regional underwriting teams and corporate departments
Assess agent strengths and weaknesses and help achieve profitable growth in premium volume and policy count
Ensure agents understand commercial lines initiatives, products, policies, procedures and services
Lead commercial lines agency prospecting, planning and agency management initiatives
Collaborate with and support Underwriters and RVPs on small business and mid-market decisions
Perform limited direct underwriting of small commercial new business when directed
Develop agency forces to pre-qualify, rate and bind profitable commercial lines business
Evaluate prospective agents and submit written recommendations to the Regional Vice President
Monitor agency results, growth, profitability and compliance with company initiatives, procedures and policies
Share relevant industry information, ideas, products and competitor philosophy changes
Conduct ongoing agency prospecting within Eastern PA
Participate in commercial lines rate reviews
Make underwriting decisions within assigned authority and promote ease-of-doing-business initiatives
Profile commercial lines books of business for profitability analysis
Develop and implement agency profitability plans and action plans
Facilitate agency reviews and corrective actions with team members
Provide agency training on programs, products, services and systems
Develop annual agency/company marketing plans
Analyze territory profitability, premium growth and agency representation
Apply, compile, manipulate and analyze data to solve business problems
Perform other duties assigned by the President-Partners Mutual or Regional Vice President

Requirements

What you’ll need

Four year college degree preferred
Continuing education in specialized insurance courses such as IIA, AU, CPCU and CIC preferred
Maintenance of an active agent’s P&C license in domiciled state preferred
Minimum of three years’ property/casualty commercial lines underwriting and/or marketing experience with a Property and Casualty carrier preferred
Agency or broker experience with heavy concentration in underwriting exposure/risk and marketing may substitute for carrier experience
Technical underwriting knowledge of the commercial lines of business written by Penn National Insurance
Effective oral and written communication skills, including communication of highly technical information
Proven sales, negotiations and solution-selling skills
Working knowledge of agency and company automation systems
Fundamental personal computer knowledge, with emphasis on Microsoft Office Suite
Exceptional customer service skills
Good financial analysis skills
Excellent time management skills
Strong commercial lines underwriting analysis skills
Ability to see and effectively use a computer monitor
Ability to operate a computer, keyboard, printers and general office equipment
Ability to access and enter information accurately using automated systems
Ability to hear and communicate via telephone and/or monitoring devices
Ability to present information to individuals and groups
Ability to interpret and apply concepts that may or may not be based upon established guidelines
Ability to maintain acceptable attendance and adhere to scheduled work hours
Valid driver’s license and ability to operate a motor vehicle
Ability to travel, with overnight stays required

Benefits

Comp & perks

Annual incentive program, subject to eligibility
Generous 401(k) match
Graded profit sharing
Incentive compensation
Wide range of benefits supporting financial health, physical well-being and career development
Remote and hybrid work options
Flexible scheduling
“Dress-for-your-day” culture
Employee recognition programs
Community engagement and charitable efforts
Employee volunteering opportunities
United Way campaign with employee contributions and company matches
Continuing education support
100% tuition reimbursement for academic studies
Professional development opportunities
Tailored designation programs such as CPCU, AINS, CPA and CISSP