Senior Commercial Lines Territory Manager

Pacific Neuroscience Institute (PNI)

. Serve as a liaison between Penn National Insurance and agents .

Posted 9/30/2026full-timeRemote • Pennsylvania • United StatesSenior💰 $99,000 - $138,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial lines underwriting, agency management, and relationship building with agents and corporate departments. Proficient in analyzing data to drive profitable growth and develop effective marketing plans.

Highest-signal resume keywords

Commercial Lines UnderwritingAgency ManagementProperty/Casualty InsuranceSales and Negotiation SkillsEffective Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Underwriting AnalysisFinancial AnalysisData AnalysisRisk AssessmentAgency Training

Soft Skills

Customer ServiceTime ManagementRelationship BuildingProblem Solving

Tools & Technologies

Microsoft Office SuiteAgency Automation Systems

Certifications & Qualifications

P&C LicenseIIAAUCPCUCIC

Industry Keywords

Commercial LinesUnderwriting PoliciesAgency GrowthFacultative ReinsuranceMarketing Plans

About the role

Key responsibilities & impact

Serve as a liaison between Penn National Insurance and agents
Act as relationship manager for agents, regional underwriting teams, and corporate departments
Manage commercial lines agency planning and agency management initiatives for assigned agents
Collaborate with and support Underwriters and RVPs on small business and mid-market renewal decisions and branch initiatives
Directly underwrite mid-market new business
Drive profitable commercial lines growth in premium volume and policy count
Evaluate assigned agents’ strengths and weaknesses and facilitate new business action plans
Train agents on Penn National Insurance commercial lines products, policies, procedures, and services
Develop agency forces to pre-qualify, rate, and bind profitable commercial lines business
Review new business quote requests for acceptability under underwriting authority and company guidelines
Communicate underwriting decisions, techniques, policy forms, coverages, and risk acceptability
Document underwriting files, decisions, actions, and follow-up requirements
Build relationships with agents, underwriting teams, claims teams, and corporate departments
Evaluate prospective agents and submit written recommendations to the Regional Vice President
Visit agencies to discuss underwriting matters and develop new business
Monitor agency growth, profitability, compliance, and company initiatives
Profile commercial lines books of business and develop profitability plans
Facilitate agency reviews and implement corrective actions
Establish account pricing within underwriting authority and company guidelines
Order and analyze loss control reports, financial reports, MVRs, and other underwriting reports
Evaluate and secure facultative reinsurance when needed
Contribute to underwriting policies, procedures, and guidelines
Provide agency training on programs, products, services, and systems
Develop annual agency/company marketing plans
Analyze territory profitability, premium growth, and agency representation
Apply, compile, manipulate, and analyze data to solve business problems
Perform other duties assigned by the President-Partners Mutual or Regional Vice President

Requirements

What you’ll need

Four year college degree preferred
Continuing education in specialized insurance courses such as IIA, AU, CPCU, and CIC preferred as applicable
Maintenance of an active agent’s P&C license in domiciled state preferred
Minimum of five years property/casualty commercial underwriting required
Minimum of three years’ marketing experience with a Property and Casualty carrier preferred
Agency or broker experience with heavy concentration in underwriting exposure/risk and marketing may substitute for carrier experience
Technical underwriting knowledge of commercial lines of business written by Penn National Insurance
Effective oral and written communication skills for highly technical information
Proven sales, negotiations, and solution-selling skills
Working knowledge of agency and company automation systems
Fundamental knowledge of personal computers, with emphasis on Microsoft Office Suite
Exceptional customer service skills
Good financial analysis skills
Excellent time management skills
Strong commercial lines underwriting analysis skills
Must have a valid driver’s license and be able to operate a motor vehicle
Must be able to travel, with overnight stays required
Must be able to maintain acceptable attendance and adhere to scheduled work hours
Must be able to communicate effectively with internal and external clients
Must be able to present information to individuals and groups
Must be able to interpret and apply concepts that may or may not be based upon established guidelines

Benefits

Comp & perks

Annual incentive program, depending on eligibility under the plan
Generous 401(k) match
Graded profit sharing
Incentive compensation
Remote and hybrid work options
Flexible scheduling
“Dress-for-your-day” culture
Employee recognition programs
Community engagement and charitable efforts
Employee volunteering opportunities
United Way campaign with employee contributions and company matches
Continuing education support
100% tuition reimbursement for academic studies
Professional development opportunities
Tailored designation programs such as CPCU, AINS, CPA, CISSP, and more