Admissions Outreach Specialist

Pacific Oaks College

. Execute high-volume outbound calling, emailing, and text messaging to new prospective student inquiries within established response-time targets .

Posted 10/16/2026part-timePasadena • California • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in high-volume outreach and admissions recruitment, utilizing Salesforce and CampusVue for effective tracking and documentation. Excels in communication and relationship-building with prospective students in a fast-paced environment.

Highest-signal resume keywords

High-Volume Phone OutreachSalesforceCampusVueAdmissions RecruitmentCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outbound CallingEmailingText MessagingDocumentationPipeline Management

Soft Skills

Verbal CommunicationWritten CommunicationRapport BuildingOrganizational SkillsReliability

Tools & Technologies

CRM SoftwareDatabase Tracking Software

Industry Keywords

AdmissionsProspective StudentsEnrollment BarriersE-VerifyGoal-Driven Environment

About the role

Key responsibilities & impact

Execute high-volume outbound calling, emailing, and text messaging to new prospective student inquiries within established response-time targets
Conduct introductory conversations to identify student interests, answer preliminary admissions questions, and address initial enrollment barriers
Book qualified prospective students into appointments with admissions counselors
Accurately document outreach attempts, completed contacts, conversation notes, and pipeline status changes in Salesforce, CampusVue, or institutional systems
Consistently meet daily operational targets, including 60+ outreach touchpoints and at least two hours of active phone engagement
Support the Admissions team as the initial point of contact for prospective learners
Provide introductory program information and connect prospective students with admissions advising

Requirements

What you’ll need

Bachelor’s degree preferred; an equivalent combination of education and experience will be considered
At least 1–2 years of experience in high-volume phone outreach, admissions recruitment, customer service, or inside sales
Excellent verbal, phone etiquette, and written communication skills
Ability to build immediate rapport with diverse adult learners
Familiarity with CRM or database tracking software
Salesforce and CampusVue or similar student information systems strongly preferred
High energy, organized, reliable, and comfortable working in a fast-paced, goal-driven outreach environment
Compliance with employment eligibility verification requirements; Pacific Oaks participates in E-Verify

Benefits

Comp & perks

Generous paid time-off
Medical and dental insurance coverage
Life and disability insurance
Retirement plan with employer contribution
Multiple flexible spending accounts
Tuition reimbursement
Additional compensation factors may impact total compensation