Field Service Engineer

Packsize

. Install, configure, and maintain Packsize equipment solutions onsite at customer facilities .

Posted 9/17/2026full-timeRemote • Arizona • United StatesMid-LevelSenior💰 $65,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, configuring, and maintaining Packsize equipment solutions while ensuring strong customer relationships and adherence to safety protocols. Proficient in troubleshooting technical issues and training customers on operational processes and equipment usage.

Highest-signal resume keywords

Packsize Equipment MaintenanceCustomer Service FocusTechnical TroubleshootingMechanical Platform KnowledgeValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Drawings InterpretationRoutine MaintenanceStart-Up TestingHand Tool OperationPower Tool Operation

Soft Skills

Effective CommunicationIndependent WorkCustomer Relationship Building

Tools & Technologies

Windows PlatformsMicrosoft ExcelMicrosoft WordGoogle Suite

Certifications & Qualifications

Associates DegreeVocational Training

Industry Keywords

Safety RequirementsPackaging DesignsOperational ProcessesExpense ReportingTravel Arrangements

About the role

Key responsibilities & impact

Install, configure, and maintain Packsize equipment solutions onsite at customer facilities
Schedule tasks at customer job sites
Troubleshoot issues using technical drawings and documentation
Perform routine maintenance and emergency services
Learn customer operational processes, packaging designs, and technical specifications
Perform start-up testing
Train customers to use and maintain Packsize solutions
Build and maintain strong customer relationships
Communicate information and ideas with Packsize and customer personnel
Prepare and submit expense reports
Make travel arrangements
Write detailed technical reports
Adhere to Packsize and customer safety requirements and protocols

Requirements

What you’ll need

Customer service focus
Knowledge of Windows platforms
Effective use of hand tools
Knowledge of mechanical platforms
Ability to work independently with little or no direct supervision
Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
Associates Degree, Vocational Training or equivalent experience
Valid driver’s license and clean driving record
Ability to travel by vehicle or airplane, domestically
Willingness and ability to frequently move materials and equipment weighing up to 50 pounds
Must be able to remain in a stationary position for 50% of the time
Must be able to move about inside and outside of equipment, warehouse and office space and position oneself to work on the equipment
Must frequently operate hand and power tools, computers and other office equipment
Ability to occasionally ascend/descend a ladder to access high places on the equipment
Available on-call
Overnight travel often required

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) retirement plan
Paid Time Off
Health Savings and Flexible Spending Accounts (HSA/FSA)
Life and disability insurance
Voluntary critical illness, hospital indemnity, accident, and legal/ID theft protection
Employee Assistance Program (EAP)