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PagBank

Administrative Assistant – Projects

PagBank

. Organize, update, and structure functional documentation for products.

Posted 9/26/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Organize, update, and structure functional documentation for products.
  • Support Product Managers, Product Owners, Designers, and Technology teams in consolidating relevant product information.
  • Document requirements, business rules, workflows, and processes, ensuring clarity, standardization, and easy access to information.
  • Keep knowledge repositories up to date and organized.
  • Identify opportunities to improve knowledge management and documentation quality.
  • Develop reference materials for different internal audiences.
  • Facilitate the dissemination and sharing of knowledge between Business and Technology teams.

Requirements

What you’ll need
  • Bachelor’s degree completed or in progress in Business Administration, Communications, Technology, Project Management, or related fields.
  • Intermediate proficiency in Microsoft Office.
  • Experience with product, process, or project documentation.
  • Knowledge of Confluence, Jira, or similar tools.
  • Experience working in Technology, Digital Products, or Digital Transformation environments.
  • Knowledge of Agile methodologies.
  • Position exclusively available to persons with disabilities.

Benefits

Comp & perks
  • Meal and/or food allowance.
  • Health and dental insurance.
  • Life insurance.
  • Partnerships with TotalPass and ZenKlub.
  • Extended maternity and paternity leave.
  • Childcare assistance.
  • Discounts of up to 50% on postgraduate programs and MBAs at leading institutions such as FIA, FAAP, and PUCRS.
  • No dress code.
  • Birthday day off.
  • Baby Gift: gift for newborns.