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PagBank

Mid-Level Systems Engineer, SRE

PagBank

. Work alongside engineering squads to ensure the reliability, availability, performance, and scalability of products throughout the entire application lifecycle.

Posted 10/15/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AnsibleAWSDockerGrafanaKubernetesPrometheusPythonTerraform

About the role

Key responsibilities & impact
  • Work alongside engineering squads to ensure the reliability, availability, performance, and scalability of products throughout the entire application lifecycle.
  • Collaborate with Developers, Architects, and other platform teams to define and implement operational, observability, and resilience best practices.
  • Participate in the on-call rotation, identifying, mitigating, and resolving incidents.
  • Conduct root cause analyses and prepare postmortems.
  • Identify repetitive operational tasks and develop automation to improve operational efficiency and reduce manual effort.
  • Contribute to defining and tracking reliability indicators, driving continuous improvements in product stability and user experience.
  • Participate in squad ceremonies, technical communities, and SRE chapter initiatives, sharing knowledge and best practices.

Requirements

What you’ll need
  • Bachelor’s degree in Information Technology or a related field.
  • Knowledge of automation and scripting languages such as Python, Shell Script, or PowerShell.
  • Knowledge of tools such as Terraform, Ansible, or similar technologies.
  • Experience with AWS services and containerized environments using Docker and Kubernetes.
  • Experience with continuous integration and continuous delivery pipelines.
  • Knowledge of safe deployment strategies such as Canary, Blue-Green, and Feature Flags.
  • Experience with monitoring, metrics, logs, and tracing.
  • Knowledge of SLI, SLO, and Error Budgets.
  • Ability to diagnose issues in distributed environments by analyzing application behavior, integrations, resource consumption, and business impact.
  • Experience working in environments that use Scrum, Kanban, or similar agile frameworks.
  • Experience with Prometheus, Grafana, Datadog, New Relic, or Dynatrace.
  • Experience with ArgoCD, Argo Rollouts, or GitOps.
  • Experience working in high-availability and mission-critical environments.
  • Experience with Chaos Engineering, Resilience Testing, or Capacity Planning practices.
  • Knowledge of Google’s Site Reliability Engineering (SRE) principles.

Benefits

Comp & perks
  • Meal and/or food allowance.
  • Health and dental insurance.
  • Life insurance.
  • Partnerships with TotalPass and ZenKlub.
  • Extended maternity and paternity leave.
  • Childcare assistance.
  • Discounts of up to 50% on graduate programs and MBAs at leading institutions such as FIA, FAAP, and PUCRS.
  • No dress code.
  • Birthday day off.
  • Baby Gift: gift for newborns.