Team Lead – Partnership Management

PAIR Finance

. Lead the Partnership Management team both disciplinarily and functionally .

Posted 11/9/2026full-timeBerlin • GermanySenior💰 €102,000 - €120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B Account Management and Partnership Management, with a strong focus on operational process development, strategic insights, and data-driven decision-making. Proficient in managing key accounts, leading teams, and optimizing customer experiences through effective training and feedback mechanisms.

Highest-signal resume keywords

B2B Account ManagementPartnership ManagementLeadership ExperienceData-Driven Decision-MakingCRM Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical ThinkingOperational KPIsExcel SkillsProcess OptimizationTraining Development

Soft Skills

Solution-Oriented ApproachStrong Partner Orientation

Tools & Technologies

CRM SystemsSalesforceHubSpot

Industry Keywords

FinTechSales OperationsBusiness DevelopmentInside Sales

About the role

Key responsibilities & impact

Lead the Partnership Management team both disciplinarily and functionally
Further develop operational processes together with other departments and the Director of Partnership Management
Manage and develop key accounts from onboarding onward
Support complaint handling and escalations, initiate immediate action, analyze circumstances, and define corrective measures
Measure the development of (key) accounts using operational KPIs and derive appropriate actions
Plan, deliver, and continuously improve training, onboarding sessions, and educational programs
Optimize processes and products through customer feedback and by monitoring the market, competition, and trends
Represent PAIR Finance at trade fairs, conferences, and other events
Work on account management initiatives on a project basis
Manage complex mandates operationally and derive strategic insights from customer conversations to advance product development, CRM optimization, and scalability

Requirements

What you’ll need

Successfully completed degree in Business Administration or a comparable qualification
Several years of leadership experience, ideally as a team lead in B2B (Key) Account Management or Partnership Management
Several years of demonstrable experience in B2B (Key) Account Management or Partnership Management
Strong partner orientation and a deep understanding of the strategic needs of business customers
Consistently solution-oriented approach to work
Strong analytical thinking
Excellent Excel skills for data-driven decision-making
Excellent German language skills
Confident command of English
Knowledge of another European language (e.g., Dutch or French) is a plus
Experience in the FinTech sector or in a rapidly growing digital company is a plus
Knowledge of related areas such as Sales Operations, Business Development, or Inside Sales is a plus
Proficiency with CRM systems (e.g., Salesforce, HubSpot, or similar) is a plus
Strong affinity for data-driven work and digital tools is a plus

Benefits

Comp & perks

Company pension scheme and subsidy for the Deutschlandticket
Access to Corporate Benefits (exclusive discounts and offers)
Permanent employment contract
Flexible working hours
28 days of annual leave
Individual learning budget and access to language courses
Structured onboarding with clear goals from day one
Ongoing mentoring from an experienced international team
Focus on ownership, rapid learning, and genuine development opportunities
Flat hierarchies with a transparent and appreciative feedback culture
Regular one-to-ones, all-hands meetings, and performance cycles
Diverse, international teams representing more than 30 nationalities
Great summer and Christmas parties, as well as regular team events
Office life with regular team breakfasts, table football, and more