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Business Development/Sales Specialist
Palco, Inc.. Identify, shape, and develop growth opportunities across self-directed Medicaid services, managed care, and emerging innovation markets .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Medicaid services, business development, and market analysis, with a strong ability to build and manage sales pipelines while effectively communicating with executive leadership. Proficient in developing market-entry strategies and negotiating contracts within government-facing healthcare markets.
Highest-signal resume keywords
Medicaid Services ExpertiseBusiness DevelopmentSales Pipeline ManagementCRM LiteracyNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Market AnalysisSales Strategy DevelopmentProposal DevelopmentData AnalysisContract Negotiation
Soft Skills
Excellent CommunicationInfluencing Without AuthorityAdaptabilityRelationship BuildingStrategic Thinking
Tools & Technologies
CRM SystemsMarket Research Tools
Industry Keywords
Self-Directed Medicaid ServicesLong-Term Services and Supports (LTSS)Managed Care Organizations (MCO)Government ProcurementWaiver Amendments
About the role
Key responsibilities & impact- Identify, shape, and develop growth opportunities across self-directed Medicaid services, managed care, and emerging innovation markets
- Generate and evaluate self-direction markets, including FMS, Support Broker, employer authority, waiver amendments, carve-ins, and program redesigns
- Analyze state Medicaid strategies, Medicaid waivers, MCO initiatives, and legislative activity affecting self-direction
- Own the sales cycle from lead generation and discovery through solution positioning, negotiation, and close
- Build and maintain client relationships while sourcing and qualifying new opportunities through outbound prospecting, market research, and relationship building
- Design market-entry strategies, segmentation frameworks, and growth roadmaps
- Build business cases for new states, health plans, and program expansions and present recommendations to executive leadership
- Identify, qualify, and shape opportunities before RFP or procurement release
- Track leads, activities, forecasts, and strategic account intelligence in CRM systems
- Develop tailored pitches, proposals, opportunity briefs, pursuit strategies, and early-positioning guidance
- Build and manage a sales pipeline to meet or exceed revenue targets
- Explore adjacent growth areas such as SDoH, caregiver workforce models, technology innovations, and home- and community-based innovations
- Represent Palco at national and state conferences, policy forums, and innovation summits
- Partner cross-functionally with Product, Compliance, Operations, Marketing, and Client Engagement
- Translate market intelligence into implementation considerations, product requirements, and operational implications
- Provide executive-ready reporting on market trends, pipeline health, and growth risks and opportunities
- Negotiate pricing, terms, and contracts
- Analyze performance data to optimize outreach strategies and improve close rates
Requirements
What you’ll need- 3–4 years specifically in Medicaid, LTSS, or government-facing healthcare markets and business development
- Experience in self-directed Medicaid services, LTSS, FMS, or complex waiver environments
- Strong understanding of state Medicaid structures, MCO contracting, and government procurement cycles
- Background in business development, marketing strategy, partnerships, or healthcare policy
- High level of CRM literacy, strategic documentation, and analytical discipline
- Excellent written and verbal communication with executive-level presence
- Comfortable operating in ambiguity and influencing without authority
- Expert-level knowledge of the company’s full suite of products and solutions to position offerings accurately
- Ability to independently build and manage a strong sales pipeline
- Ability to negotiate pricing, terms, and contracts
- Ability to operate with minimal oversight and adapt to changing priorities
Benefits
Comp & perks- Generous Paid time off
- Annual bonus potential
- Retirement savings support
- Career growth opportunities
- Paid training
- Employer-shared health insurance cost
- Employer-paid disability insurance
- Employer-paid life and AD&D insurance
- Vision insurance
- Cancer insurance
- Voluntary life insurance
- Remote work environment
- Paid holidays
- Work/life balance
- Internal and external learning opportunities