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IT Training Program Analyst – IT Services and Support
Palmetto GBA. Participate in an initial 4 to 5-month paid classroom training program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and the ability to apply technical and business concepts in collaborative environments. Proficient in Microsoft Office and prepared for roles in application and system development, IT service management, and networking.
Highest-signal resume keywords
Bachelor's Degree In Computer ScienceApplication DevelopmentIT Service ManagementMicrosoft Office SkillsTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application DevelopmentSystem DevelopmentIT Service ManagementScriptingAutomationNetworkingSecurityWebsite DevelopmentVoice Response Unit DevelopmentDesktop Application Development
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationInterpersonal SkillsAttention To DetailAbility To Work Under Supervision
Industry Keywords
Collaborative LearningField AssignmentsProfessional DevelopmentCareer AdvancementFast-Paced Environment
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Participate in an initial 4 to 5-month paid classroom training program
- Apply technical and business concepts through classroom instruction, case studies, and collaborative learning activities
- Analyze business and technical scenarios through field assignments, projects, and practical learning experiences
- Complete required assessments, presentations, projects, and other program deliverables
- Upon completion, join an assigned department and apply developed skills
- Acquire additional knowledge and skills through mentoring, professional development, and career advancement opportunities
- Work in a fast-paced, collaborative environment that may require action and support outside normal business areas
- Prepare for careers in application and/or system development and/or support, including website, voice response unit, desktop application, infrastructure, IT service management, scripting, automation, networking, and security work
Requirements
What you’ll need- A bachelor’s degree in computer science or other IT job-related field obtained prior to July 1, 2027 OR an associate degree in computer science or other IT job-related field obtained prior to July 1, 2027 plus two years of job-related IT experience
- Excellent written and verbal communication and interpersonal skills
- Ability to work well under close supervision and as part of a team
- Attention to detail
- Ability to complete assigned work in a timely manner
- Microsoft Office skills
- These positions are not eligible for sponsorship now or in the future
Benefits
Comp & perks- 401(k) retirement savings plan with company match
- Subsidized health plans and free vision coverage
- Life insurance
- Paid annual leave — the longer you work here, the more you earn
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness programs and a healthy lifestyle premium discount
- Tuition assistance
- Employee Assistance programs
- National discounts to movies, theaters, zoos, theme parks and more
- Paid 4 to 5-month classroom training