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Lead Claims Clerk
Palmetto GBA. Assist management with planning, coordination, and assignment of work across staff .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims processing, including screening, coding, and error resolution, while maintaining confidentiality and attention to detail. Proficient in Microsoft Office and data entry with strong organizational and customer service skills.
Highest-signal resume keywords
Claims ProcessingData Entry ExperienceMicrosoft Office ProficiencyAttention to DetailCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims CodingClaims Editing SoftwareData EntryTyping Speed of 5000 KSPHNumeric Keypad ProficiencyWord ProcessingSpreadsheet ApplicationsDatabase Software
Soft Skills
Organizational SkillsJudgmentDiscretionFlexibility
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Claims OperationsClaims AdjudicationConfidential Information
About the role
Key responsibilities & impact- Assist management with planning, coordination, and assignment of work across staff
- Train new staff and assist staff with proper processing methods
- Assemble and distribute electronic and hard copy claims to support staff
- Screen, code, and key claims to support proper and accurate adjudication
- Process edits and resolve errors through claims editing software
- Collect, sort, and deliver completed claims to the appropriate area
- Document errors and other important information throughout claims processing
- Assist support staff with questions throughout processing
Requirements
What you’ll need- High School Diploma or equivalent
- 4 years of experience in a claims operations environment, including data entry experience
- Organizational, judgment, and customer service skills
- Ability to handle confidential or sensitive information with discretion
- Flexibility to perform multiple functions, strong judgment, and attention to detail
- Proficient spelling, punctuation, and grammar
- Microsoft Office proficiency
- Ability to type a minimum of 5000 KSPH
- Proficient with numeric keypad
- Intermediate proficiency in word processing, spreadsheet applications, and database software preferred
- This position is not eligible for sponsorship now or in the future
Benefits
Comp & perks- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more