Professional Services Architect

Palo Alto Networks

. Design and architect Idira solutions and planning documentation for customers .

Posted 10/27/2026full-timeRemote • Netherlands, United Kingdom, Spain, Poland, Italy, Austria, FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and architecting Idira solutions while managing customer relationships and providing strategic recommendations in privileged account security. Proficient in cybersecurity practices, stakeholder management, and technical communication across diverse audiences.

Highest-signal resume keywords

Cybersecurity ExpertiseCISSP CertificationPrivileged Account Security KnowledgeCloud Certifications (Azure, AWS, GCP)Stakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CybersecurityPrivileged Account SecurityVulnerability ManagementSystems AdministrationEnterprise Networking

Soft Skills

Technical CommunicationCross-Functional LeadershipProblem-SolvingAdaptabilityMotivational Skills

Certifications & Qualifications

CISSPCloud Certifications (Azure, AWS, GCP)

Industry Keywords

Customer Journey ManagementSecurity Regulatory Risk ManagementTechnical LeadershipClient-Facing RoleStakeholder Engagement

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityGoogle Cloud Platform

About the role

Key responsibilities & impact

Design and architect Idira solutions and planning documentation for customers
Understand customer needs and provide recommendations for short- and long-term goals
Manage the entire customer journey
Provide guidance on best practices and trends in privileged account security
Assess near-term needs, establish business priorities, and advise on options, benefits, and impacts
Apply understanding of large-scale IT systems, security regulatory risk management, and security vulnerabilities
Establish standard approaches and practices for deploying Idira solutions and securing privileged accounts
Act as a technical expert and resource for internal and external clients
Develop and maintain positive customer relationships
Coordinate communications among customers, implementation services, sales, product management, and marketing teams
Resolve customer issues and escalations while setting expectations and ensuring customer concerns are heard

Requirements

What you’ll need

3+ years in Cybersecurity, Professional Services, or a client-facing technical leadership role
CISSP or equivalent security certification preferred
Cloud certifications (Azure, AWS, or GCP)
Knowledge of privileged account security, enterprise networking, databases, systems administration, and vulnerability management
Exceptional stakeholder management, technical communication, and cross-functional leadership skills
Proactive, adaptable to evolving scopes, and methodical in problem-solving
Ability to motivate and influence others
Experience communicating to different target audiences from technical to executive
Full professional proficiency in English essential
A second major European language is advantageous
Travel may be required occasionally
Applicants must not require immigration sponsorship; the employer will not sponsor work visas for this position

Benefits

Comp & perks

Reasonable accommodations for qualified individuals with a disability
Equal opportunity employment
Confidential handling of applicant information according to EEO guidelines