Professional Services Consultant – EPM

Palo Alto Networks

. Lead complex enterprise deployments of the Idira EPM solution through deployment, configuration, and management .

Posted 11/9/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in deploying and managing enterprise endpoint solutions, with a strong focus on information security and network architecture. Proven ability to lead complex deployments while maintaining customer satisfaction and effective communication.

Highest-signal resume keywords

Enterprise Endpoint Software DeploymentInformation Security KnowledgeNetwork Architecture ConceptsPalo Alto Networks Solutions ExperienceProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endpoint ManagementWindows Operating System*NIX Operating SystemMacOS Operating SystemREST APIJavaScriptPowerShell ScriptingMS Active DirectoryAzure Active DirectoryOIDC

Soft Skills

Creative Problem-SolvingStrong Verbal CommunicationStrong Written CommunicationCustomer Relationship ManagementIndependent Task Management

Industry Keywords

EPM SolutionDeploymentConfigurationManagementCustomer SatisfactionEscalation ResolutionBusiness RequirementsSecurity RequirementsTechnology ImplementationConsulting Role

Tech Stack

Tools & technologies

CloudJavaScriptMacOS

About the role

Key responsibilities & impact

Lead complex enterprise deployments of the Idira EPM solution through deployment, configuration, and management
Design and architect EPM rollouts to meet customer security requirements
Advise customers on satisfying business requirements with EPM policies
Demonstrate understanding of enterprise endpoint and privileged management
Develop and maintain positive, productive customer relationships
Broker communications between customers and Palo Alto Networks internal teams
Resolve customer escalations while maintaining correct expectations and customer satisfaction
Assist with initial drafts of design, architecture, and planning documentation

Requirements

What you’ll need

Bachelor's degree in computer science, Information Security, or a similar discipline
2 or more years of experience in a technical role deploying Endpoint enterprise software
2 or more years of experience in a technology implementation or consulting role
Understanding of networking, systems administration, and information security
Experience with Windows, *NIX and macOS operating systems
Ability to manage multiple projects, schedule meetings, work independently, and demonstrate strong verbal and written skills
Demonstrable knowledge of Information Security and Network Architecture concepts including OIDC, SAML, HTTPS, and UAC
Creative problem-solving ability and out-of-the-box thinking in critical situations
Ability to track independent tasks and ensure accurate completion
Previous experience with Palo Alto Networks solutions, cloud workloads, and endpoint management preferred
MS AD knowledge required
AAD experience preferred
REST API, JavaScript, and PowerShell scripting experience preferred
No immigration sponsorship; applicants must not require employer-sponsored work visas

Benefits

Comp & perks

Employee benefits are available; the posting links to a description of the employee benefits
Potential restricted stock units
Potential bonus
Reasonable accommodations for qualified individuals with a disability or special need