Senior Revenue Operations Analyst

Palo Alto Networks

. Support the SaaS renewals business through forecasting, churn reporting, and predictive analytics .

Posted 9/29/2026full-timeNeedham • Massachusetts • United StatesSenior💰 $81,600 - $132,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in forecasting methodologies, churn strategy, and predictive analytics to support SaaS renewals. Proficient in managing performance metrics and collaborating with cross-functional teams to drive operational health.

Highest-signal resume keywords

Sales Operations ExperienceRenewal Operations ExperienceForecasting MethodologiesPredictive ModelingProject Management Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Renewal Rate ForecastingChurn AnalysisPredictive AnalyticsData TransformationPerformance Metrics Management

Soft Skills

Verbal CommunicationWritten CommunicationPresentation SkillsInfluencing SkillsMultitasking Ability

Tools & Technologies

Microsoft ExcelGoogle SuiteSalesforceClariTableau

Industry Keywords

SaaSRevenue OperationsChurn StrategyCross-Functional CollaborationOperational Health

Tech Stack

Tools & technologies

SFDCTableau

About the role

Key responsibilities & impact

Support the SaaS renewals business through forecasting, churn reporting, and predictive analytics
Develop and maintain renewal rate forecasting and risk models
Conduct risk and churn analyses using predictive analytical models
Lead forecast calls and business reviews with global renewal managers
Collaborate with Revenue Operations and Renewal Sales leaders to build total forecasts
Partner with BI and IT teams to enhance and build renewals business modeling
Work with IT and Sales Operations to optimize Salesforce territory and opportunity management
Drive operational health through daily management of performance metrics

Requirements

What you’ll need

Minimum of 5 years of experience in sales operations or renewal operations
Strong understanding of renewal rates, forecasting methodologies, and churn strategy
Proficiency in Microsoft Excel, Google Suite, and Salesforce (SFDC)
Proven ability to work with and influence cross-functional teams without direct report authority
Strong verbal, written, and presentation communication skills
Strong project management skills with ownership and results focus
Ability to prioritize and multitask in a dynamic, fast-paced environment
Ability to work onsite or in a hybrid capacity at the Needham, Boston office
Experience with Clari and Tableau is highly preferred
Advanced knowledge of predictive modeling and complex data transformation is preferred
No immigration sponsorship; applicants must not require work visa sponsorship for this position

Benefits

Comp & perks

Restricted stock units may be included
Bonus may be included
Employee benefits are available (specific benefits not listed)