Technical Services Delivery Manager, Public Sector

Palo Alto Networks

. Oversee a team of 10–15+ technical Professional Services Consultants and subcontractors .

Posted 9/17/2026full-timeRemote • District of Columbia • United StatesMid-LevelSenior💰 $151,200 - $207,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technical teams and delivering enterprise cybersecurity solutions, with a strong focus on client relationship management and operational excellence. Proficient in overseeing SOC operations, threat mitigation, and compliance frameworks while driving project success and team development.

Highest-signal resume keywords

Team ManagementEnterprise Cybersecurity SolutionsPublic Sector ProcurementSOC OperationsPalo Alto Networks Cortex

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cybersecurity SolutionsIncident ResponseSecurity EngineeringThreat MitigationContainerizationCI/CD DevOps WorkflowsAWSAzureGCPSalesforce

Soft Skills

Client Relationship ManagementPerformance ManagementTraining and DevelopmentStrategic PlanningProblem Solving

Tools & Technologies

Salesforce (SFDC)ClarizenG-Suite

Certifications & Qualifications

CISSPPMPCCSPCISM

Industry Keywords

SOC EnvironmentsFedRAMPFISMAFARPublic SectorSLED Account Growth

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityGoogle Cloud PlatformPMPSFDC

About the role

Key responsibilities & impact

Oversee a team of 10–15+ technical Professional Services Consultants and subcontractors
Deliver deployment, upgrade, and strategic security engagements across the Palo Alto Networks Cortex product suite
Lead hiring, career development, capacity scheduling, performance management, and promotions
Oversee service execution across SOC operations, endpoint protection, threat mitigation, cloud posture, runtime, AppSec, and automation workstreams
Partner with Sales and Account teams to scope engagements, generate SOWs, estimate LOEs, and pitch consulting and automation packages
Build strategic client relationships and serve as the primary escalation point for complex technical or operational issues
Safeguard project timelines, revenue targets, billable utilization, and customer satisfaction
Onboard, train, and manage third-party partners and contractors
Partner with the PMO on project planning
Contribute to operationalizing new service offerings and expanding technical training content for internal teams

Requirements

What you’ll need

2+ years managing teams of 10+ technical resources
5+ years delivering or supporting enterprise cybersecurity solutions
3+ years leading government customer engagements
Strong understanding of public sector procurement and compliance frameworks, including FedRAMP, FISMA, and FAR
Understanding of federal/SLED account growth strategies
In-depth knowledge of SOC environments, Incident Response practices, Critical Security Controls, security engineering, SOAR operations, endpoint protection, and threat mitigation
Practical knowledge of AWS, Azure, and GCP
Knowledge of containerization, orchestration, AppSec, and CI/CD DevOps workflows
Base knowledge of the Palo Alto Networks Cortex product suite
Proficiency with Salesforce (SFDC), Clarizen, and G-Suite
Undergraduate or Master’s degree in Computer Engineering, MBA, or related technical field preferred
Ability to travel up to 20% across North America
Preferred certifications: CISSP, PMP, CCSP, or CISM
Must not require immigration sponsorship; the employer will not sponsor work visas for this position

Benefits

Comp & perks

Restricted stock units may be included
Bonus may be included
Employee benefits are available (details linked in posting)
Reasonable accommodations for qualified individuals with disabilities or special needs