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Lead Physician Navigator
PAM Health. Assist in the training and management of the business development team, including Clinical Navigators, Physician Navigators, and others as directed .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare marketing and relationship management, with a strong focus on referral conversion and customer satisfaction. Proven ability to collaborate with diverse teams and provide strategic feedback for program development and quality improvement.
Highest-signal resume keywords
Healthcare Marketing ExperienceTeam ManagementReferral Relationship CultivationData AnalysisCustomer Service Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisSales ManagementMarketing SupportProgram DevelopmentQuality Improvement
Soft Skills
CollaborationCommunicationFeedback ProvisionRelationship Building
Certifications & Qualifications
Nursing LicenseTherapy LicenseSocial Work License
Industry Keywords
HealthcareBusiness DevelopmentReferral ConversionPatient SatisfactionRehabilitationLTACH
About the role
Key responsibilities & impact- Assist in the training and management of the business development team, including Clinical Navigators, Physician Navigators, and others as directed
- Provide marketing support to Clinical and Physician Navigators and other business development team members for sales presentations
- Cultivate referral relationships
- Manage assigned territory and make sales contacts
- Analyze referral and admission data from the assigned territory
- Collaborate with business development team members, admissions staff, nursing, and other internal and external staff to facilitate referral conversion
- Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, referral and admission processes, and patient and referral source satisfaction
- Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives
Requirements
What you’ll need- License in nursing, therapy, or social work, or significant healthcare experience in marketing
- Minimum of seven (7) years of experience in healthcare marketing
- Prior marketing and/or rehabilitation/LTACH experience preferred
Benefits
Comp & perks- Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial service
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- Employee Bonus Referral Program
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
- Opportunities for professional growth through the Education Advancement Program