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Systems Administrator
Pan-American Life Insurance Group. Support IBM hardware through concurrent maintenance, proactive monitoring, and service event management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting IBM hardware and systems, including backup and recovery processes, system configuration, and performance tuning. Proficient in managing software licensing, vendor coordination, and implementing security best practices within IBM environments.
Highest-signal resume keywords
IBM Hardware SupportBackup And Recovery ProcessesIBM i Operating SystemsSoftware Licensing AdministrationVendor Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Backup And Restore OperationsSystem ConfigurationPerformance TuningPTF Lifecycle ManagementIBM CVE NotificationsBRMSIBM ConsolesIBM i LPARsAudit-Ready ReportingSecurity Best Practices
Soft Skills
Analytical SkillsProblem-Solving SkillsCollaborationCommunication
Tools & Technologies
IBM ConsolesBRMSTicketing PlatformsCorporate Identity And Access Management ToolsThird-Party Reporting Tools
Industry Keywords
Disaster RecoveryBusiness Continuity PlanningOperational SupportComplianceTechnical Solutions
About the role
Key responsibilities & impact- Support IBM hardware through concurrent maintenance, proactive monitoring, and service event management
- Manage system resources through IBM consoles and advanced system configurations
- Install firmware updates and service packs for IBM hardware environments
- Deploy, configure, and maintain third-party software across IBM i LPARs
- Administer software licensing and ensure compliance and timely renewals
- Integrate IBM i environments with external solutions
- Liaise with vendors to escalate issues and obtain technical support
- Coordinate vendor engagement for operational support and project initiatives
- Monitor backup operations across daily, weekly, monthly, and annual processes
- Maintain backup and media management policies using BRMS
- Troubleshoot backup issues and execute save and restore operations
- Manage the PTF lifecycle and respond to IBM CVE notifications
- Monitor server performance, jobs, queues, and system messages across production and non-production environments
- Perform ASP cleanup and coordinate remediation with development teams
- Identify automation and process-improvement opportunities and recommend solutions to management
- Resolve technical issues and service requests escalated by IT coordinators and operators
- Support disaster recovery and business continuity planning initiatives
- Develop and maintain operational dashboards, reports, and system health metrics
- Create and maintain privileged accounts using corporate identity and access management tools
- Enforce least-privilege access and review special access requests
- Apply security best practices related to group profiles, authorization lists, IFS paths, and library configurations
- Generate audit-ready reports and escalate complex security, compliance, and audit matters to the IBM Operations Manager
- Collaborate with cross-functional teams and vendors to deliver technical solutions
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Systems, or a related field
- Minimum of five (5) years of experience supporting IBM systems
- Demonstrated knowledge of backup and recovery processes, including monitoring, testing, troubleshooting, and executing backup and restore operations
- Working knowledge of IBM i operating systems, including system configuration, resource management, performance tuning, and operational support
- Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective technical solutions
- Ability to support system testing activities related to upgrades, patches, configuration changes, disaster recovery exercises, and technology implementations
- Knowledge of IBM hardware, IBM consoles, IBM i LPARs, BRMS, PTF lifecycle management, IBM CVE notifications, and IBM security standards
- Ability to administer software licensing and integrate IBM i environments with external solutions
- Ability to coordinate with vendors through email and ticketing platforms
- Ability to create and maintain privileged accounts and enforce least-privilege access principles
- Knowledge of group profiles, authorization lists, IFS paths, and library configurations
- Ability to generate audit-ready reports using IBM and third-party reporting tools
Benefits
Comp & perks- Competitive compensation package (base salary & bonus)
- Medical, dental, and vision coverage
- 401(k)
- Paid time off
- Tuition reimbursement
- Medical and dental coverage effective the first of the month following 30 days of service
- Flexible work environment supporting work-life balance through a hybrid work arrangement
- Opportunities for professional growth and career development within a global organization