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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a bakery-cafe team, focusing on hiring, training, and development while ensuring compliance with operational standards and guest service excellence. Capable of driving business results through effective team performance management and strategic execution of company initiatives.
Highest-signal resume keywords
Restaurant Management ExperienceServSafe CertificationBusiness AcumenTeam DevelopmentGuest Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Staffing ManagementShift SchedulingPerformance ManagementInventory ManagementOperational Standards Compliance
Soft Skills
Team InspirationCoachingCommunicationProblem SolvingRelationship Building
Certifications & Qualifications
ServSafe Certification
Industry Keywords
Bakery-Cafe OperationsGuest ExperienceQuality StandardsPeople DevelopmentPanera's Guiding Values
About the role
Key responsibilities & impact- Lead an amazing team and neighborhood bakery-cafe
- Inspire and celebrate the team
- Partner with the General Manager to oversee operations
- Delight guests and grow the business
- Own hiring, training, and development at the location
- Support the General Manager with key decisions and problem solving
- Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
- Support hiring, onboarding, and training of new team members
- Manage team performance to meet bakery-cafe goals, operational and quality standards, and guest service expectations
- Develop managers into subject matter experts in people processes and Panera's Guiding Values & Behaviors
- Ensure quality food, service, and guest experience
- Build relationships with long-term, loyal guests
- Execute company strategies and initiatives
- Ensure compliance with company policies, procedures, and federal, state, and local regulations
- Maintain a healthy and safe workplace meeting Panera's standards
- Assist with maintaining bakery-cafe costs and inventory
- Build a culture of warmth, belonging, growth, and trust
Requirements
What you’ll need- Minimum age: 18 years of age
- 1+ years of restaurant management experience preferred
- ServSafe certification or ability to achieve
- Proven ability to drive positive results through strong business acumen required
- Proven availability to run great shifts while directing, motivating, coaching, and developing others in a fast-paced environment
- Flexible hours including nights and weekends in a fast-paced environment with shifting priorities
- Job offer conditional upon the results of a background check
- Ability to lift, carry, push, or pull objects weighing 50 pounds
- Capability to stand and walk for up to 6 hours
- Ability to clearly communicate and quickly understand guests' and associates' directions in a loud environment
- Ability to embody Panera's Guiding Values and Behaviors
Benefits
Comp & perks- Competitive pay and eligibility for quarterly bonuses
- Free on-shift meals and unlimited fountain beverages
- Paid vacation, sick time, and holidays
- Medical, dental, vision, life insurance, and pet insurance
- 401(k) with match available
- Career advancement and leadership development opportunities
- Tuition discounts
- Perks and rewards for team members
- Team member assistance program