Medical Insurance AR Follow-Up Specialist

Panorama

. Review and follow up on unpaid, denied, or underpaid medical claims with insurance carriers .

Posted 9/22/2026full-timeRemote • United StatesJuniorMid-Level💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing and coding, with a strong focus on claim submission, follow-up, and appeals processes. Proficient in utilizing insurance payer systems and maintaining compliance with healthcare regulations.

Highest-signal resume keywords

Medical Billing ExperienceClaim Denial ResolutionInsurance Payer SystemsStrong Communication SkillsEHR System Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim SubmissionClaims Follow-UpDenial ManagementAppeals PreparationCoding Error ResolutionEligibility VerificationProcess ImprovementDocumentation AccuracyMedical CodingAccounts Receivable Follow-Up

Soft Skills

Verbal CommunicationWritten CommunicationProblem SolvingAttention to DetailCollaboration

Tools & Technologies

Insurance Payer PortalsMedical Billing SoftwareNextGen EHRMS Office (Word, Excel)

Certifications & Qualifications

Medical Billing and Coding CertificationAssociate’s Degree in Medical Billing and Coding

Industry Keywords

MedicareMedicaidCommercial InsuranceHealthcare RegulationsPayer-Specific Guidelines

About the role

Key responsibilities & impact

Review and follow up on unpaid, denied, or underpaid medical claims with insurance carriers
Utilize payer portals, phone calls, and email communications to resolve outstanding claims
Research and resolve claim discrepancies, including coding errors and eligibility issues
Identify root causes of claim denials and initiate appeals or corrections
Maintain accurate documentation of all follow-up actions in the system
Collaborate with billing and coding teams to prevent future claim issues
Communicate with patients regarding claim status and balances when necessary
Prepare and submit timely appeals for denied claims with appropriate documentation
Ensure compliance with healthcare regulations, payer-specific guidelines, and company policies

Requirements

What you’ll need

Strong knowledge of claim submission, follow-up, denials, and appeals
Ability to identify patterns, resolve claim issues, and improve processes
Strong verbal and written communication skills
Ability to manage high volumes of claims with accuracy
Experience with insurance payer systems, portals, and medical billing software
Minimum of 2 years of experience in medical billing, coding, or accounts receivable follow-up
High school diploma or equivalent
Associate’s degree or certification in medical billing and coding preferred
Proficiency in MS Office (Word, Excel)
Experience with the EHR system, NextGen
Strong knowledge of Medicare, Medicaid, and commercial insurance policies
Candidates must reside in CO, FL, KS, MA, MI, MO, NM, OR, PA, SC, VA, WY, TX, or NC

Benefits

Comp & perks

PTO Accruals Start at 3 Weeks
Comprehensive Medical and Dental Insurance
Company-Paid Optical Allowance
Company-Paid Routine Eye Care
Short-Term and Long-Term Disability Insurances
Educational Allowance
Paid Holiday Program
401K with Company Match