IT Business Operations Manager

Panthalassa

. Own relationships with IT software and hardware vendors, including account reviews, escalations, and vendor performance .

Posted 11/10/2026full-timePortland • Oregon • United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor management, contract negotiation, and budget oversight, with a strong focus on maintaining compliance and optimizing asset utilization. Proficient in managing relationships with IT vendors and ensuring accurate tracking of licenses and expenditures.

Highest-signal resume keywords

Vendor ManagementContract NegotiationBudget OversightAsset ManagementSaaS Business Models

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementFinancial ForecastingLicense TrackingRisk ReviewInvoice ReconciliationSaaS Application ManagementCompliance FrameworksProcurement ProcessesSCIM ProvisioningLicense Assignment

Soft Skills

Attention To DetailOrganizational SkillsExternal CommunicationWritten CommunicationStakeholder Partnership

Tools & Technologies

ConfluenceIT Asset Management ToolsBudgeting SoftwareVendor Scorecards

Industry Keywords

NIST ComplianceVendor PerformanceLicense AuditsHardware Asset InventoryRenewal Calendar

About the role

Key responsibilities & impact

Own relationships with IT software and hardware vendors, including account reviews, escalations, and vendor performance
Lead renewal and new purchase negotiations with Finance and Legal
Maintain a contract repository and renewal calendar
Run new vendor intake with Information Security and conduct risk review before purchase
Own the SaaS application inventory, license counts, costs, owners, and renewal dates
Track license utilization and reclaim, reassign, or right-size unused seats
Partner with IAM and Business Systems Engineers on automated license provisioning
Prepare for and manage vendor true-ups and license audits
Build and manage the annual IT operating and capital budget with Finance
Forecast spend against headcount growth, facilities, and planned projects
Track monthly actuals against budget, explain variances, and flag risks
Code and reconcile IT invoices and purchases
Report IT spend to IT leadership and department heads
Own hardware purchasing and vendor relationships for laptops, phones, peripherals, and office technology
Maintain hardware asset inventory through assignment, repair, and disposal
Plan and budget hardware refresh cycles with the Endpoint Engineer
Coordinate certified disposal and maintain audit records
Build renewal calendars, budget reviews, and vendor scorecards
Own technology purchase request and approval workflows
Support asset and vendor management controls in the NIST or equivalent compliance framework
Document processes in Confluence

Requirements

What you’ll need

Strong attention to detail
Exceptional organizational skills and ability to keep many workstreams moving at once
Track record of project or asset management in a software tool, keeping status accurate and responsibilities clearly assigned
General familiarity with financials and budgeting
Exceptional external communication skills and comfort serving as the primary vendor contact
Skillful written communication
History of strong partnerships with stakeholders across an organization
If remote, ability to visit the Portland, Oregon HQ at least one week per quarter
Ability to intermittently work longer hours around budget cycles and major renewals
Desired: familiarity with SaaS business models, including pricing tiers, seat-based licensing, and renewal terms
Desired: familiarity with vendor information security concepts, procurement processes, SCIM provisioning, and license assignment

Benefits

Comp & perks

Equity in the company
Flexible paid time off
Health insurance (the company pays 100% of gold-level PPO plan for full-time employees, their partners, and dependents)
Dental insurance (the company pays 100% for full-time employees, their partners, and dependents)
Vision insurance (the company pays 100% for full-time employees, their partners, and dependents)
Disability insurance (the company pays 100% for a policy to provide long-term financial support if you become disabled)
Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
Relocation assistance to facilitate your move to Portland (if needed)
Flexible PTO and working hours offered around budget cycles and major renewals
Remote work option with quarterly visits to HQ in Portland, OR