Medical Revenue Cycle – Collections Specialist

Paradigm

. Generate aged accounts receivable reports for assigned accounts and review them with management .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in accounts receivable management, client relationship building, and effective communication while ensuring compliance with HIPAA and internal security policies. Proficient in utilizing AI tools and Microsoft Office to enhance operational efficiency and deliver quality service.

Highest-signal resume keywords

Accounts Receivable ManagementClient Relationship BuildingHIPAA ComplianceMicrosoft Office ProficiencyAI Tool Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ReportingCollection DocumentationClient Discrepancy ResolutionData AnalysisProblem-Solving

Soft Skills

Organizational SkillsTime ManagementCommunication SkillsCollaborationAttention to Detail

Tools & Technologies

Microsoft OfficeWeb-Based ApplicationsAI Tools

Industry Keywords

PHI SafeguardingParadigm Systems KnowledgeInformation Security PoliciesCustomer ServiceDelinquency Reduction

About the role

Key responsibilities & impact

Generate aged accounts receivable reports for assigned accounts and review them with management
Prepare client-specific reports
Review open accounts and issues before contacting clients
Develop positive client relationships and review open A/R weekly to reduce DSO
Create and maintain collection documentation for each client
Conduct business-to-business calls and correspondence in a fast-paced, goal-oriented environment
Provide customer service regarding collection issues
Review and resolve client discrepancies and short payments
Make customer calls, send emails, report on open A/R, and recommend account adjustments
Reduce delinquency for assigned accounts
Work with departmental management and internal departments to resolve aged accounts
Provide weekly and monthly reports to the direct supervisor
Interface with internal and external customers
Assist leadership with departmental policies and trending reports
Safeguard PHI, passwords, and company information; report security incidents according to policy
Use AI tools to support day-to-day tasks, improve efficiency, and enhance output quality
Develop understanding of Paradigm’s organization, products, operations, and customers to deliver quality service

Requirements

What you’ll need

Bachelor’s degree, or equivalent experience
Excellent organizational skills and attention to detail
Excellent problem-solving skills
Knowledge of Paradigm systems and processes, customers, and industry
Proven ability to partner and collaborate
Excellent time management and prioritization
Self-motivated and able to work with little supervision
Exceptional computer skills, including Microsoft Office and web-based applications
Clear, concise and professional verbal and written communication
Ability to communicate with all members of the company and external customers, using diplomacy and tact
Ability to operate a personal computer for extended periods
Maintain reliable and predictable attendance during scheduled work hours
Maintain confidentiality and integrity of PHI in line with HIPAA and internal Privacy and Information Security policies
Comply with Paradigm Information Security requirements and policies
Utilize AI tools in alignment with established processes and guidelines