Network Services Associate B

Paradigm

. Handle data entry and analyze data sets .

Posted 11/6/2026full-timeRemote • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data entry, analysis, and billing processes while ensuring compliance with HIPAA and SOC2 regulations. Proficient in resolving provider disputes and delivering exceptional customer service in a healthcare setting.

Highest-signal resume keywords

Data EntryBilling AnalysisCPT CodingICD10 CodingMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCPT CodingICD10 CodingMS-DRGLTC-DRGCMGPDPMHHRGUB Claim FormsHCFA Claim Forms

Soft Skills

Excellent Communication SkillsAttention to DetailCritical ThinkingAbility to Work IndependentlyCustomer Service

Tools & Technologies

Billing SystemsComputer Application SystemsMicrosoft Office

Industry Keywords

HealthcareMedical TerminologyBilling RegulationsWorkers' CompensationCall Center ExperienceBilingual English/Spanish

About the role

Key responsibilities & impact

Handle data entry and analyze data sets
Handle incoming provider bill status emails
Process reconsiderations, disputes, and state disputes
Respond to email bill inquiries and disputes from providers, clients, and internal customers
Collaborate with Finance, Provider Management, and external network partners to resolve provider disputes and questions
Work with clients to resolve pricing issues and state disputes within regulatory timeframes
Provide exceptional customer service to internal and external customers
Understand and comply with HIPAA and SOC2 requirements when working with designated PHI
Document and update information accurately in cases and billing systems
Apply critical thinking while handling billing issues
Assist with training team members and new staff as needed
Process reconsiderations according to client-specific procedures
Perform additional duties as directed by management
Maintain reliable and predictable attendance during scheduled work hours

Requirements

What you’ll need

College education preferred
Minimum of two years in a clerical setting, preferably healthcare
Workers’ compensation or call center experience preferred
Excellent written and verbal communication skills
Acute attention to detail
Proficiency in Microsoft Office and computer application systems
Ability to express ideas clearly, concisely, and effectively, verbally and in writing
Working knowledge and experience with CPT, ICD10, MS-DRG, LTC-DRG, CMG, PDPM, HHRG bill coding systems
Working knowledge of UB and HCFA claim forms and correct data field entries for standard billing documents
Knowledge of medical terminology and billing regulations
Ability to work independently
Medical office or insurance experience is a plus
Bilingual English/Spanish is a plus