Lead Software Engineer

Paramount

. Serve as the senior technical escalation authority for the Live Event Operations team during Tier-1 live events .

Posted 10/5/2026full-timeRemote • New York • United StatesSenior💰 $124,000 - $186,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in live streaming operations, including incident management, troubleshooting, and quality assurance across video delivery systems. Proven ability to lead technical teams, drive root cause analysis, and implement operational standards in high-pressure environments.

Highest-signal resume keywords

Live Streaming OperationsIncident ManagementRoot Cause AnalysisQuality Assurance WorkflowsCloud Encoding and Transcoding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Expert-Level TroubleshootingHLSDASHMPEG-TSSCTE-35AWS Media ServicesDRMSSAIAutomation TestingCI/CD Strategies

Soft Skills

Executive-Level CommunicationMentoringLeadership

Tools & Technologies

CDN TechnologiesCloud NetworkingStreaming Observability PlatformsTransport StreamsVideo Platforms

Industry Keywords

OTT PlatformsBroadcast TechnologyVideo Delivery SystemsHigh-Concurrency EventsLive Sports

Tech Stack

Tools & technologies

AWSCloudTypeScript

About the role

Key responsibilities & impact

Serve as the senior technical escalation authority for the Live Event Operations team during Tier-1 live events
Make high-stakes mitigation calls in real time
Lead technical bridge calls during critical incidents and communicate impact and recovery status to leadership
Guide Live Event Operators during event execution
Diagnose complex service-impacting issues across contribution feeds, cloud encoding, packaging, DRM, origin, CDN delivery, playback, and client applications
Analyze streaming manifests, player logs, encoder metrics, QoS/QoE analytics, SCTE-35 signaling, transport streams, and cloud monitoring data
Own the post-event root cause analysis program and drive corrective actions
Define and lead pre-event readiness standards, workflow testing, redundancy verification, and production readiness reviews
Partner with Engineering and Product on architecture, failover strategy, and observability improvements
Manage technical relationships with CDN providers, cloud vendors, and distribution partners
Lead evaluation, certification, onboarding, and rollout of streaming technologies, cloud workflows, monitoring tools, and vendor integrations
Mentor and coach engineers and operators
Establish troubleshooting documentation, operational runbooks, monitoring procedures, and knowledge base content
Participate in the on-call rotation for global live streaming operations and high-severity incidents
Build, test, and release video platforms with QA and software engineers
Develop automated QA systems and integrate testing with continuous integration and deployment
Define metrics and alerts for live streaming monitoring and proactively identify reliability risks
Work with internal services to increase QA workflow automation

Requirements

What you’ll need

8+ years supporting large-scale live streaming, OTT platforms, broadcast technology, or video delivery systems, with a track record of technical leadership
Experience serving as the senior technical escalation resource for live operations teams during Tier-1 live events, including leading critical incident response
Expert-level troubleshooting across contribution and video transport, cloud encoding and transcoding, packaging and origin services, DRM, SSAI/DAI, CDN distribution, and player playback
Deep expertise in HLS, DASH, CMAF/fMP4, MPEG-TS, SCTE-35, timed metadata, and adaptive bitrate streaming
Hands-on experience analyzing manifests, transport streams, encoder logs, player telemetry, QoS/QoE metrics, and cloud infrastructure metrics
Strong working knowledge of AWS Media Services, CDN technologies, cloud networking, and streaming observability platforms
Working knowledge of SRT, Zixi, RIST, RTP, UDP, and multicast workflows
Strong command of DRM, SSAI, client playback behavior, redundancy architectures, and failover strategies
Demonstrated ability to lead root cause analysis and drive systemic fixes across multiple teams and vendors
Excellent incident management and executive-level communication skills in high-pressure live production environments
Experience mentoring or technically leading engineers or operators
Experience with quality assurance workflows across back-end and front-end frameworks
Experience with automation testing across the end-to-end video lifecycle
Experience developing and maintaining automated QA systems integrated with CI/CD strategies
Preferred: experience defining operational standards, runbooks, or readiness frameworks
Preferred: experience evaluating and onboarding vendors or streaming technologies
Preferred: background supporting live sports or other high-concurrency, high-visibility events

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) plan
Life insurance coverage
Disability benefits
Tuition assistance program
Paid time off (PTO)
Bonus eligibility
Attractive compensation and comprehensive benefits packages
Generous paid time off
On-site and virtual engagement events
Opportunities to build meaningful connections and community