Senior Manager, Sales Operations

Parexel

. Design, implement, and continuously improve sales operations processes and Salesforce CRM governance .

Posted 10/14/2026full-timeRemote • United StatesSenior💰 $115,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing sales operations processes and enablement programs, with proficiency in Salesforce CRM and sales enablement platforms. Strong project management and communication skills are essential for collaborating with cross-functional teams and presenting to senior stakeholders.

Highest-signal resume keywords

Salesforce CRM ProficiencySales Enablement Program DesignData Analysis Using Power BI and TableauProject Management SkillsExperience with Sales Engagement Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Operations ProcessesSales Enablement StrategyData Integrity ManagementPipeline ManagementReporting and AdministrationCommercial Intelligence PlatformsMS Office/365 ProficiencySales Performance AnalysisOnboarding Program DevelopmentEvent Planning and Management

Soft Skills

Effective Communication SkillsOrganizational SkillsRelationship BuildingTeam LeadershipPresentation Skills

Tools & Technologies

Salesforce CRMHighspotLinkedIn Sales NavigatorZymewireCitelinePitchbookPower BITableauGong EngageSalesLoft

Certifications & Qualifications

Salesforce Administrator CertificationPMP

Industry Keywords

CRO IndustryLife SciencesCommercial EnablementBusiness DevelopmentClinical Development Services

Tech Stack

Tools & technologies

PMPTableau

About the role

Key responsibilities & impact

Design, implement, and continuously improve sales operations processes and Salesforce CRM governance
Ensure data integrity, pipeline visibility, and adoption across the global Inside Sales organization
Develop and execute a global sales enablement strategy for Inside Sales and MBD teams
Lead MBD Inside Sales prospecting, nurture, and re-engagement outreach campaigns using LinkedIn Sales Navigator, Zymewire, Citeline, and Pitchbook
Partner with Marketing on pre-event, on-site, and post-event activities for corporate events and conferences
Analyze sales performance data using Power BI and Tableau to support commercial leadership decision-making
Serve as a primary contact for commercial operations and enablement needs
Build relationships with Inside Sales, regional, commercial leadership, and marketing teams
Design and deliver onboarding and ongoing training programs
Manage and optimize sales enablement platforms such as Highspot and sales engagement automation tools such as Gong Engage

Requirements

What you’ll need

Bachelor's degree in Business, Life Sciences, Marketing, Communications, or a related field
Minimum 6-8 years of experience in sales operations, commercial enablement, or business development within a CRO, life sciences, or related professional services environment
Demonstrated experience designing and implementing sales operations processes and enablement programs
Proficiency in Salesforce CRM, including pipeline management, reporting, and administration
Experience with sales enablement platforms such as Highspot
Familiarity with commercial intelligence platforms including LinkedIn Sales Navigator, Zymewire, Citeline, and Pitchbook
Proficiency in MS Office/365 including Excel, PowerPoint, and Teams
Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
Effective verbal and written communication skills, including the ability to present to senior stakeholders
Preferred: Master's degree or MBA
Preferred: Relevant certifications in sales enablement, CRM administration, or project management (e.g., Salesforce Administrator Certification, PMP)
Preferred: Working knowledge of sales engagement automation tools such as SalesLoft and/or Gong
Preferred: Prior people management or team leadership experience
Preferred: Knowledge of the CRO industry and clinical development services landscape
Preferred: Experience planning and managing industry events and conferences in a commercial context

Benefits

Comp & perks

Health, Vision & Dental Insurance
Tuition Reimbursement
Vacation/Holiday/Sick Time
Flexible Spending & Health Savings Accounts
Work/Life Balance
401(k) with Company match
Pet Insurance
Paid time off
Life insurance
Additional benefit offerings in accordance with the terms of applicable plans
Some roles may be eligible for additional incentives, bonuses, or other compensation programs