Senior Solution Enablement Lead

Parexel

. Act as the representative for one or more business solutions within Parexel's technology and process domain .

Posted 11/9/2026full-timeRemote • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing business solutions within the technology and process domain, with a strong focus on stakeholder engagement, solution strategy, and prioritization of business value. Possesses a solid understanding of CRO business processes and supported technologies, ensuring alignment with organizational goals.

Highest-signal resume keywords

Stakeholder EngagementSolution Strategy DevelopmentCRO Business ProcessesVendor ManagementConsulting Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisSolution Roadmap ManagementTechnology ImplementationRequirements DocumentationBacklog PrioritizationClinical Operations UnderstandingCTMSEDCETMFProduct Ownership

Soft Skills

Interpersonal CommunicationCollaborationClient-Focused ApproachAttention to DetailFlexible Attitude

Certifications & Qualifications

MScBSc

Industry Keywords

CROClinical TrialsService ExcellenceMatrix EnvironmentConsulting Experience

About the role

Key responsibilities & impact

Act as the representative for one or more business solutions within Parexel's technology and process domain
Serve as the single point of contact for the solution throughout the organisation
Optionally act as business owner for the solution
Build strong working relationships with solution stakeholders
Resolve solution issues with stakeholders and support functions, escalating where needed
Engage regularly with business sponsors, owners, and subject matter experts to understand strategy and requirements
Manage and prioritize a high-level backlog of solution changes by business value
Verify the backlog with business stakeholders and present it to broader stakeholder groups for alignment
Provide input to IT business analysts to document detailed business requirements
Collaborate with IT, business, vendors, and quality teams to formulate solution strategy and vision
Socialize strategy and vision to build company-wide consensus
Partner with vendors to develop products in line with business strategy
Maintain a three-year solution roadmap covering major updates and releases
Deliver high-priority backlog items with IT and vendors
Advocate for new vendor product features and functions
Build business cases and secure project approvals with business, IT, and vendors
Support vendor audits with IT, TQM, and QA, including follow-up and resolution of audit findings
Assist IT or vendors during solution build or configuration
Attend review sessions to ensure new functions and changes meet business needs

Requirements

What you’ll need

MSc/BSc in a related discipline with experience, or relevant experience in the industry
Excellent interpersonal, verbal, and written communication skills
Highly collaborative approach to work
Willingness to work in a matrix environment and value teamwork
Ability to think tactically and strategically for technology and longer-term plans
Ability to translate complexity into clarity for a wide audience
Service excellence and consulting mindset
Ability to ask the right questions and identify root causes
Client-focused approach
Flexible attitude toward work assignments and new learning
Ability to manage multiple and varied tasks and prioritize workload
Excellent attention to detail and high aptitude for technology
Previous experience as a System Owner or Product Owner desirable
Understanding and experience of CRO business processes for initiating, executing, and reporting clinical trials
Basic understanding and experience of at least one business process area, such as Clinical Operations, Feasibility, or Site Start-up, desirable
Basic understanding of supported technologies such as CTMS, EDC, or eTMF
Experience managing business technology use, prioritizing features and functions, and understanding business impacts
Understanding of technology implementation, training, support, and maintenance
Consulting experience and ability to demonstrate a consulting mindset

Benefits

Comp & perks

Competitive base salary
Life assurance
Dental cover
Healthcare cover
Pension scheme
Holiday
Structured career pathway
Encouragement to develop within the role
Awareness and understanding of the industry
Fully home-based and remote working anywhere in the UK