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Parexel

Site Care Partner – Lead CRA

Parexel

. Serve as a crucial liaison for investigative sites throughout a study's lifecycle .

Posted 9/24/2026full-timeRemote • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in site management and start-up activities, including site qualification and activation, while ensuring compliance with Good Clinical Practice and regulatory requirements. Strong relationship-building skills with stakeholders and effective communication abilities are essential for successful site coordination and issue resolution.

Highest-signal resume keywords
Site Management ExperienceGood Clinical Practice KnowledgeSite Activation ActivitiesEffective Communication SkillsRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Site QualificationSite ActivationProtocol FeasibilityRegulatory RequirementsInvestigational Product ManagementSite Initiation TrainingSite MonitoringStudy ManagementQuality AssuranceCross-Functional Relationship Management
Soft Skills
Interpersonal SkillsNetworking SkillsAdaptabilityProblem-SolvingPresentation Skills
Tools & Technologies
Clinical Trial Management SystemsDocumentation SystemsCommunication Platforms
Certifications & Qualifications
Bachelor’s DegreeRN in a Related Field
Industry Keywords
ICH GuidelinesGCP ComplianceSite Initiation VisitCountry RequirementsClinical Research Associate

About the role

Key responsibilities & impact
  • Serve as a crucial liaison for investigative sites throughout a study's lifecycle
  • Qualify and activate assigned sites and deploy client site strategies
  • Support country and site selection activities, including site list review and site qualification
  • Provide country/regional input on protocol feasibility, standard of care, and medical practices
  • Conduct site start-up activities, including site qualification, activation checklists, ICF finalization, and SIV as applicable
  • Coordinate site initiation training and complete documentation and systems required for activation
  • Ensure follow-up completion after site qualification visits and SIV to prepare sites for FSFV
  • Partner with CRAs to ensure site monitoring readiness and enrollment delivery
  • Build and maintain relationships with site organizations, strategic partners, investigators, and site staff
  • Coordinate communications and resolution of escalated site issues, including vendor, contract, and payment issues
  • Manage investigational product and ancillary supply strategies and country requirements
  • Support recruitment planning and delivery consistent with global, country, and local targets
  • Partner with regulatory authorities and study start-up teams to complete country/local registries
  • Provide site recommendations and local intelligence based on country, site, process, and performance knowledge
  • Support study management with local import/export requirements for investigational products and supplies
  • Review site reports and related issues
  • Assure quality and consistency in monitoring delivery
  • Support CRA-investigator relationships and escalate training or compliance concerns
  • Complete required training, timesheets, expense reports, and CV updates
  • Comply with Parexel processes, ICH-GCPs, and applicable requirements

Requirements

What you’ll need
  • Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements
  • Must demonstrate good computer skills and be able to embrace new technologies
  • Good communication, presentation, and interpersonal skills
  • Ability to manage required travel
  • Demonstrated networking and relationship building skills
  • Demonstrated ability to manage cross functional relationships
  • Ability to communicate effectively and appropriately with internal & external stakeholders
  • Ability to adapt to changing technologies and processes
  • Knowledge of country requirements for GCP that may be different to those of client procedures
  • Effectively overcoming barriers encountered during the implementation of new processes and systems
  • Identifies and builds effective relationships with investigator site staff and other stakeholders
  • Effective verbal and written communication skills in relating to colleagues and associates both inside and outside of the organization
  • Able to manage issues that are escalated by site staff in a way that meets the needs of both the client and the site staff
  • Demonstrated experience in site management with prior experience as a CRA
  • Demonstrated experience in start-up activities through site activation
  • Demonstrated experience in conduct and close out activities
  • Demonstrated knowledge of quality and regulatory requirements in applicable countries
  • Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years’ experience)
  • English is required; proficiency in local language preferred