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CRM Software Engineer
PartnerOne. Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions .
Posted 9/22/2026full-timeRemote • Brazil, Colombia, Mexico, Argentina, Chile, UruguayMid-LevelSeniorWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in configuring and customizing Zoho CRM and related applications, with strong capabilities in developing REST API integrations, workflow automation, and data migration. Demonstrates expertise in Zoho Deluge scripting, JavaScript, and system troubleshooting to enhance CRM functionality and support business processes.
Highest-signal resume keywords
Zoho CRM CustomizationREST API Integration DevelopmentZoho Deluge ScriptingData Migration SupportWorkflow Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Zoho CRMREST APIJavaScriptSQLJSONXMLData MappingCRM CustomizationWorkflow DesignAutomation
Soft Skills
Problem-SolvingDetail-OrientedTime ManagementCollaborationOrganizational Skills
Tools & Technologies
Zoho OneZoho FlowZoho CreatorZoho AnalyticsZoho DeskSalesforceNetSuite CRMHubSpotGitMiddleware Solutions
Industry Keywords
CRM DevelopmentBusiness Process AutomationIntegration ArchitectureTechnical SupportSystem Performance Monitoring
Tech Stack
Tools & technologiesERPJavaScriptSQL
About the role
Key responsibilities & impact- Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions
- Develop and maintain custom functionality within Zoho CRM and related Zoho applications
- Implement business workflows, blueprints, automation, approval processes, and notifications
- Create custom reports, dashboards, KPIs, and analytics solutions
- Configure CRM environments based on established solution designs and implementation specifications
- Develop custom solutions using Zoho Deluge, JavaScript, REST APIs, webhooks, SDKs, custom functions, and serverless integrations
- Write, test, deploy, and support CRM scripts and automation
- Create reusable components and development standards for multiple company implementations
- Troubleshoot, optimize, and enhance existing CRM functionality
- Develop and maintain integrations between Zoho CRM and ERP platforms, financial applications, support platforms, marketing automation systems, eCommerce solutions, and third-party APIs
- Build API connections and middleware solutions
- Support data synchronization and workflow automation across platforms
- Assist with data migration projects from Salesforce, NetSuite CRM, Microsoft Dynamics, HubSpot, and legacy CRM platforms
- Perform data mapping, transformation, validation, and migration support
- Develop import and validation scripts to improve migration efficiency and data quality
- Troubleshoot CRM issues and provide technical support
- Monitor system performance and proactively address technical issues
- Participate in testing, deployment, and release management activities
- Maintain development, test, and production environments
- Support CRM upgrades and new feature deployments
Requirements
What you’ll need- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience
- 4+ years of experience in CRM development, software engineering, or business systems development
- Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM
- Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks
- Strong experience developing and supporting REST API integrations and third-party system integrations
- Proficiency in Zoho Deluge scripting and workflow automation
- Strong knowledge of JavaScript, SQL, JSON, and XML
- Experience with CRM customization, workflow design, business process automation, and data migration
- Experience implementing, enhancing, or migrating CRM solutions
- Knowledge of integration architecture, data mapping, and system troubleshooting
- Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred
- Familiarity with Salesforce administration or development is a plus
- Experience using Git or other source control platforms
- Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues
- Detail-oriented with excellent documentation and organizational skills
- Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations
- Strong time management skills with the ability to manage multiple priorities in a fast-paced environment
- Commitment to continuous learning and staying current with CRM, automation, and software development best practices