Senior Hosting Engineer

PartnerOne

. Own day-to-day operation of hosted customer environments, including patching, backups, monitoring, capacity and change .

Posted 11/11/2026full-timeRemote • EgyptSenior💰 $2,500 - $3,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Azure cloud environments, including infrastructure as code with Terraform and Bicep, while ensuring compliance with ISO 27001 and SOC 2 standards. Capable of leading teams, automating processes, and effectively communicating with customers under pressure.

Highest-signal resume keywords

Azure Cloud ManagementInfrastructure As CodeKubernetes And ContainersDisaster Recovery And MonitoringCloud Cost Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Azure AdministrationTerraformBicepKubernetesWindows Server AdministrationLinux Server AdministrationSQL ServerOraclePostgreSQLPerformance Testing

Soft Skills

Customer CommunicationCalm Under PressureRemote Team CollaborationLeadershipMentoring

Tools & Technologies

Monitoring ToolsBackup ToolsDisaster Recovery ToolsLoad Testing Tools

Certifications & Qualifications

AZ-104ISO 27001SOC 2

Industry Keywords

Managed Service ProviderITILCloud Cost ManagementService LevelsOperational Documentation

Tech Stack

Tools & technologies

AzureCloudKubernetesLinuxOraclePostgresSQLTerraform

About the role

Key responsibilities & impact

Own day-to-day operation of hosted customer environments, including patching, backups, monitoring, capacity and change
Act as senior escalation point for hosting incidents and drive resolution with product teams
Run scheduled disaster recovery tests and remediate findings
Maintain current runbooks and operational documentation
Manage Azure cloud subscriptions and services for hosted customers
Track and control cloud spend for each customer and flag cost or capacity issues
Manage reserved capacity, renewals and cloud provider support cases
Build and configure new customer environments using approved reference architectures and infrastructure as code
Work with the Kubernetes Engineer to run and improve the container platform
Set up test environments and support performance-testing configurations for hosted and on-premise deployments
Serve as technical contact for hosted customers regarding environments, availability and service levels
Report availability, incidents and performance against hosting service levels
Smoothly onboard new hosted customers with Delivery and Client Success
Lead and develop the Kubernetes Engineer once the Hosted Services structure is finalised
Automate repetitive work and improve monitoring and alerting
Provide evidence and controls for ISO 27001 and SOC 2 certification

Requirements

What you’ll need

Several years running production customer environments in Azure, at a software vendor or managed service provider (AZ-104 or equivalent level)
Hands-on infrastructure as code, using Terraform, Bicep or similar
Working experience with Kubernetes and containers, ideally Azure Kubernetes Service
Strong Windows and Linux server administration
Experience with relational databases such as SQL Server, Oracle or PostgreSQL
Practical experience with backup, disaster recovery and monitoring tooling
Comfortable talking to customers about their service and calm under incident pressure
Able to work effectively as part of a remote team spread across time zones
Experience with performance or load testing tools
Cloud cost management or FinOps experience
Experience in an ITIL-based support organisation and ISO 27001 or SOC 2 environments
Some experience leading or mentoring an engineer

Benefits

Comp & perks

Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company