Senior Project Manager – Shelter Systems, Rapid Resolution

Partners for HOME

. Oversee coordination of bridge and permanent housing for homeless households .

Posted 9/17/2026full-timeAtlanta • United StatesSenior💰 $67,000 - $86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating shelter programs and managing crisis resources while fostering collaboration among diverse stakeholders. Proficient in data management and outcome tracking to enhance service delivery for homeless populations.

Highest-signal resume keywords

Crisis Shelter CoordinationHMIS ProficiencyRapid Resolution ManagementCross-Agency CollaborationTraining and Support for Shelter Staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ExcelPower BIData ManagementOutcome TrackingProject Management

Soft Skills

Excellent Communication SkillsStrong InitiativeHigh Emotional IntelligenceOrganizational SkillsAbility to Work Under Pressure

Tools & Technologies

HMISMicrosoft OfficeProject Management Tools

Industry Keywords

Homelessness OutreachCoCDiversion ProgrammingCrisis ResourcesCommunity Collaboration

About the role

Key responsibilities & impact

Oversee coordination of bridge and permanent housing for homeless households
Support and improve Atlanta CoC-wide shelter access, outcomes, and performance
Facilitate cross-agency and cross-system communication, coordination, service access, outcome tracking, and accountability for shelter programs
Directly oversee implementation and performance of Rapid Resolution work throughout the CoC
Orient shelters toward exit-focused environments through diversion, proactive problem solving, and exit planning
Manage Rapid Resolution funding and/or contracts
Facilitate daily briefings to track client progress and outcomes, troubleshoot, and identify emerging issues
Train and support emergency shelter partners and staff on connecting clients to appropriate exit pathways
Conduct follow-up with internal staff and system partners regarding rapid-exit metrics and program goals
Collaborate with project managers, CoC partners, and community stakeholders to improve shelter coordination and system efficiency
Connect housing-ready shelter residents and staff with housing resources
Provide crisis shelter coordination across the CoC shelter system
Lead crisis shelter operations during events such as inclement winter weather
Engage City, County, and CoC leadership in emergency shelter responses
Establish and manage supply chains for crisis resources including cots, blankets, and food
Coordinate temporary crisis shelter spaces and cross-agency staffing/volunteers
Represent the CoC Lead Agency in community collaborations, meetings, and planning
Improve diversion programming and supports
Maintain and iterate CoC shelter service standards and support partner implementation of best practices
Lead a CoC-wide shelter transformation and improvement workgroup
Facilitate check-ins with shelter case management and operations teams
Monitor outreach project data, track shelter outcomes, and propose solutions
Update shelter program models for the Atlanta CoC
Use HMIS to monitor anticipated needs and make projections
Coordinate with the Coordinated Entry project manager regarding documentation, bed availability, and shelter-access bottlenecks
Assist with prioritizing individuals under CoC policies
Provide customer service to Continuum Partners and support a transparent system
Support housing committees and work groups
Facilitate case conferencing to move individuals into housing
Align agencies receiving related outreach funding with the CoC
Ensure cross-disciplinary teamwork and provide coverage across verticals as needed
Represent Partners for HOME in community meetings, committees, and work groups

Requirements

What you’ll need

Individuals who have lived experience with homelessness strongly encouraged to apply
High energy and a passion for the CoC’s mission and goals
Previous experience working with the homeless population or housing preferable
Skilled in Excel and have experience working in HMIS
Proficiency in Power BI or other data management tools is a plus
Familiar with homelessness outreach, diversion, CoC and/or encampment outreach
Strong initiative and curiosity
Ability to work collaboratively with multiple disciplines
Experience leading work groups and trainings
Excellent client-facing and internal communication skills
Solid organizational skills including attention to detail and multitasking skills
Ability to excel in an entrepreneurial, fast-paced, diverse, results-oriented environment and handle multiple projects simultaneously under tight deadlines
Excellent verbal communication, interpersonal, and relationship-building skills to effectively work with a broad spectrum of stakeholders
Professional, precise, and persuasive writing and editing skills
High emotional intelligence with the ability to perceive and understand people’s motivations
Highly industrious with a strong work ethic; a sense of urgency/impatience for action
Integrity and humility that encourages and inspires constituents; strong sense of judgment
Seeks constructive criticism and growth
Ability to thrive under pressure, consistently meeting expectations and commitments on tight deadlines while managing a variety of tasks and relationships efficiently and meticulously
Strong working knowledge of Microsoft Office and project management tools

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) plan with 6% match
20 days of paid vacation plus 2 personal days
11 paid holidays
Half-day Fridays during the summer
Health and wellness stipend
Professional development stipend
Cell phone stipend