Case Management Social Work Educator

Partners in Care Foundation

. Develop and deliver education reinforcing case management service quality, documentation standards, and compliance expectations .

Posted 10/14/2026full-timeSan Fernando • California • United StatesMid-LevelSenior💰 $26 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training programs focused on case management service quality and compliance standards. Proficient in assessing training needs and creating educational content that aligns with healthcare and social service documentation requirements.

Highest-signal resume keywords

Case Management ExperienceTraining Program DevelopmentQuality Improvement KnowledgePowerPoint ProficiencyAdult Learning Facilitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case Management Documentation StandardsQuality/Compliance RequirementsTraining Material DevelopmentTraining Needs AssessmentEducational Content Creation

Soft Skills

Strong Written CommunicationFacilitation SkillsOrganizational SkillsCollaboration AbilityCultural Competence

Tools & Technologies

Training TechnologyLearning Support Tools

Certifications & Qualifications

Bachelor of Social Work (BSW)Master of Social Work (MSW)Licensed Clinical Social Worker (LCSW)Associate Clinical Social Worker (ASW)

Industry Keywords

HealthcareSocial ServicesQuality ImprovementCompliance StandardsService Delivery Expectations

About the role

Key responsibilities & impact

Develop and deliver education reinforcing case management service quality, documentation standards, and compliance expectations
Collaborate with quality auditors and clinical/program leadership to understand standards, service quality gaps, and audit trends
Translate audit findings, quality trends, and standards requirements into training plans and educational interventions
Promote standardized practices and shared understanding of quality expectations across teams
Serve as a subject matter resource on case management quality and compliance standards from an education and training perspective
Partner with quality/compliance and leadership stakeholders to develop training priorities and curriculum expectations
Support audit readiness through training on documentation quality, workflow adherence, and recurring findings
Participate in quality/compliance planning, external audit preparation, and related meetings
Develop educational content and reference materials supporting policy and procedure requirements
Conduct training needs assessments using audit findings, performance trends, leadership priorities, and staff input
Design, implement, and maintain onboarding, monthly refresher, and ad hoc training interventions
Identify knowledge gaps and evaluate training effectiveness through interviews, feedback, and trend review
Deliver live and recorded training, desk aids, and reference tools
Monitor training outcomes and quality indicators; refine training plans
Maintain training plans, materials, attendance/completion records, and educational resources
Prepare summaries for leadership on training activities, knowledge gaps, priorities, and trends
Track training information and support documentation/resource management improvements
Review and revise materials to reflect current standards, policies, and program expectations

Requirements

What you’ll need

Bachelor of Social Work (BSW) required
Master of Social Work (MSW), Associate Clinical Social Worker (ASW), or Licensed Clinical Social Worker (LCSW) preferred
Minimum three (3) years of experience in case management, social work, healthcare/social service program operations, quality improvement, training/education, or related fields
Knowledge of case management documentation standards, service delivery expectations, and quality/compliance requirements in healthcare and/or social service settings
Working knowledge of applicable state, health plan, and internal policy requirements relevant to case management services
Ability to interpret quality and compliance standards and translate them into practical training content, job aids, and staff-facing guidance
Experience developing and facilitating adult learning programs, including live training sessions, refresher trainings, and onboarding education
Ability to assess learning needs using audit findings, quality trends, supervisor/staff feedback, and performance patterns over time
Ability to develop training materials; strong PowerPoint skills required
Experience with training technology and/or learning support tools preferred
Strong written and verbal communication, facilitation, interviewing, and presentation skills
Ability to collaborate with quality, clinical, program, and supervisory leadership
Strong organizational skills and ability to manage multiple training priorities, maintain documentation, and meet deadlines
Cultural competence and ability to communicate effectively with diverse individuals and teams