Program Assistant

Partners in Care Foundation

. Process all intakes, referrals and inquiry calls related to waiver and community services .

Posted 9/23/2026full-timeSan Fernando • California • United StatesJuniorMid-Level💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing intakes, referrals, and inquiries related to waiver and community services, while providing exceptional customer service. Proficient in administrative support functions, including billing and treatment authorization processing, with strong attention to detail and multitasking abilities in a fast-paced environment.

Highest-signal resume keywords

Billing ExperienceTreatment Authorization ProcessingBilingual in SpanishProficiency with ExcelAdministrative Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BillingTreatment Authorization ProcessingAdministrative SupportClient Intake ProcessingData Logging

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationAttention to DetailMultitasking AbilityCustomer Service

Tools & Technologies

ExcelVarious Systems

Industry Keywords

Health and Human ServicesWaiver ServicesCommunity Services

About the role

Key responsibilities & impact

Process all intakes, referrals and inquiry calls related to waiver and community services
Assess all inquiries for service that come into the waiver and route appropriately
Maintain a log of client intakes and waiting list
Assist with other administrative tasks as assigned
Provide the best customer service

Requirements

What you’ll need

Two years of experience required in billing, treatment authorization processing and administrative support functions
Bachelor's degree preferred in health and human services related field
Bilingual in Spanish required
Proficiency with Excel required
Excellent verbal and written communication skills
Attention to detail
Ability to multitask in a fast-paced environment
Tech savvy; ability to work with various systems simultaneously
Must be authorized to work in the United States (application question)